{"id":"CVE-2026-111676","revision":"f70b5c8f77724ba7a33788201834151b","records":[{"revision":"f70b5c8f77724ba7a33788201834151b","observedAt":"2026-10-23T15:48:27.903+00:00","statement":{"source":"cve-program","id":"CVE-2026-111676","aliases":[],"title":"Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint","description":"Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.","state":0,"publishedAt":"2026-10-16T17:39:35.96+00:00","modifiedAt":"2026-10-16T21:17:46.687+00:00","affected":[{"ecosystem":"Vendor product","name":"faveo-helpdesk","ranges":[],"versions":[],"rawVersionEvidence":"{\n                    \"vendor\": \"faveosuite\",\n                    \"product\": \"faveo-helpdesk\",\n                    \"defaultStatus\": \"unaffected\",\n                    \"versions\": [\n                        {\n                            \"version\": \"0\",\n                            \"lessThanOrEqual\": \"2.0.3\",\n                            \"status\": \"affected\",\n                            \"versionType\": \"custom\"\n                        }\n                    ],\n                    \"packageURL\": \"pkg:github/faveosuite/faveo-helpdesk\",\n                    \"repo\": \"https://github.com/faveosuite/faveo-helpdesk\"\n                }"}],"metrics":[{"system":"CVSS 4.0","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","score":5.3,"severity":"MEDIUM"},{"system":"CVSS 3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N","score":4.3,"severity":"MEDIUM"}],"references":["https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor","https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374","https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350","https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint"],"sourceUrl":"https://www.cve.org/CVERecord?id=CVE-2026-111676","license":"CVE Program Terms of Use","key":"cve-program:CVE-2026-111676","identifiers":["CVE-2026-111676"]},"retained":false,"historicalAffected":[]}],"coverage":[]}