{"id":"CVE-2026-23756","revision":"c52360bbce4d46aa922ef55d08bb791e","records":[{"revision":"c52360bbce4d46aa922ef55d08bb791e","observedAt":"2026-10-23T15:48:27.903+00:00","statement":{"source":"cve-program","id":"CVE-2026-23756","aliases":[],"title":"GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject","description":"GFI HelpDesk before\u00A04.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.","state":0,"publishedAt":"2026-04-20T17:30:51.162+00:00","modifiedAt":"2026-10-01T15:19:50.948+00:00","affected":[{"ecosystem":"Vendor product","name":"HelpDesk","ranges":[],"versions":[],"rawVersionEvidence":"{\n                    \"vendor\": \"GFI Software\",\n                    \"product\": \"HelpDesk\",\n                    \"versions\": [\n                        {\n                            \"status\": \"affected\",\n                            \"version\": \"0\",\n                            \"lessThan\": \"4.99.9\",\n                            \"versionType\": \"semver\"\n                        }\n                    ],\n                    \"defaultStatus\": \"unaffected\"\n                }"}],"metrics":[{"system":"CVSS 4.0","vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N","score":5.1,"severity":"MEDIUM"},{"system":"CVSS 3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N","score":5.4,"severity":"MEDIUM"}],"references":["https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases","https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter-step-subject"],"sourceUrl":"https://www.cve.org/CVERecord?id=CVE-2026-23756","license":"CVE Program Terms of Use","key":"cve-program:CVE-2026-23756","identifiers":["CVE-2026-23756"]},"retained":false,"historicalAffected":[]}],"coverage":[]}