{"id":"CVE-2026-78356","revision":null,"records":[{"revision":"e2d43d1a2ab542e781f6e913d1c8d2ea","observedAt":"2026-10-23T15:48:27.903+00:00","statement":{"source":"cve-program","id":"CVE-2026-78356","aliases":[],"title":"Unauthenticated Disclosure of Agent Frontend Configuration","description":"The OTRS Agent Frontend configuration endpoint can be accessed without authentication.\u00A0This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details.\n\nThe exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks.\n\nThis issue affects OTRS:\n\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X","state":0,"publishedAt":"2026-10-12T06:49:04.038+00:00","modifiedAt":"2026-10-15T18:07:44.57+00:00","affected":[{"ecosystem":"Vendor product","name":"OTRS","ranges":[],"versions":[],"rawVersionEvidence":"{\n                    \"defaultStatus\": \"unaffected\",\n                    \"modules\": [\n                        \"Agent Interface\"\n                    ],\n                    \"product\": \"OTRS\",\n                    \"vendor\": \"OTRS GmbH (former OTRS AG)\",\n                    \"versions\": [\n                        {\n                            \"status\": \"affected\",\n                            \"version\": \"8.0.x\"\n                        },\n                        {\n                            \"status\": \"affected\",\n                            \"version\": \"2023.x\"\n                        },\n                        {\n                            \"status\": \"affected\",\n                            \"version\": \"2024.x\"\n                        },\n                        {\n                            \"status\": \"affected\",\n                            \"version\": \"2025.x\"\n                        },\n                        {\n                            \"lessThanOrEqual\": \"2026.6.x\",\n                            \"status\": \"affected\",\n                            \"version\": \"2026.x\",\n                            \"versionType\": \"patch\"\n                        }\n                    ]\n                }"}],"metrics":[{"system":"CVSS 3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N","score":5.3,"severity":"MEDIUM"}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2026-13/"],"sourceUrl":"https://www.cve.org/CVERecord?id=CVE-2026-78356","license":"CVE Program Terms of Use","key":"cve-program:CVE-2026-78356","identifiers":["CVE-2026-78356"]},"retained":false,"historicalAffected":[]}],"coverage":[{"source":"cisa-kev:global","scope":"Complete CISA KEV catalog; all vendors. Missing entries do not establish absence of exploitation.","generation":"2026-11-09T14:04:00.1516715+00:00","complete":true,"records":1769,"lastAttemptAt":"2026-11-09T14:04:00.1516715+00:00","lastSuccessAt":"2026-11-09T14:04:00.2969466+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.2969495+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"cve-program","scope":"Official CVE Program baseline and cumulative hourly delta; all vendors, published and rejected records","generation":"cve-24e6fde7b744113daefb8f6135035fb8a5c69c9617c9c0d40574a0376532ffd3-49ad16fb0d34ddf0ae41aa46fedfe58e1df7005677e5f3c7ea3ce3ccbb1e0589","complete":true,"records":421457,"lastAttemptAt":"2026-11-09T15:02:15.2169676+00:00","lastSuccessAt":"2026-11-09T15:02:15.1121329+00:00","error":null,"lastVerifiedAt":"2026-11-09T15:02:15.2169676+00:00","snapshotPublishedAt":"2026-11-09T14:25:18+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"euvd","scope":"Rolling EUVD lookups of CVE aliases in current public OSV archives; 500 identifiers per refresh, rechecked after 48 hours. Not a global EUVD catalog. Successful not-found lookups count as checked; they do not imply withdrawal or safety. No reader inventory is sent.","generation":"enrichment-4fd8047eb31a4bcbbcf88601a1c55e9e","complete":false,"records":13655,"lastAttemptAt":"2026-11-09T14:16:13.6696219+00:00","lastSuccessAt":"2026-11-09T14:16:13.665+00:00","error":"10 identifier lookups failed; latest failures include HTTP 403. Other identifiers were checked independently.","lastVerifiedAt":"2026-11-09T14:16:13.665+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":13697,"expectedIdentifiers":13707,"failedIdentifiers":10},{"source":"first-epss:nuget","scope":"FIRST EPSS for explicit CVE aliases in the collected public NuGet archive. Not a global EPSS backfill.","generation":"2026-11-09T14:04:00.1516715+00:00","complete":true,"records":1096,"lastAttemptAt":"2026-11-09T14:04:00.1516715+00:00","lastSuccessAt":"2026-11-09T14:04:00.2978136+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.297814+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"nvd","scope":"Rolling NVD lookups of CVE aliases in current public OSV archives; 500 identifiers per refresh, rechecked after 48 hours. Not a global NVD catalog. Successful not-found lookups count as checked; they do not imply withdrawal or safety. No reader inventory is sent.","generation":"enrichment-fec5a400f2004099a6ceb2e015ba7713","complete":true,"records":13667,"lastAttemptAt":"2026-11-09T14:04:00.8740665+00:00","lastSuccessAt":"2026-11-09T13:04:37.338+00:00","error":null,"lastVerifiedAt":"2026-11-09T13:04:37.338+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":13707,"expectedIdentifiers":13707,"failedIdentifiers":0},{"source":"osv:Go","scope":"Complete OSV Go ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"go-980593e6977a6d1b4fb1eed5a1ffe88a468736f89f0a06f710924ad59132c023","complete":true,"records":9914,"lastAttemptAt":"2026-11-09T14:04:00.1058982+00:00","lastSuccessAt":"2026-11-08T11:07:07.068788+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.1058982+00:00","snapshotPublishedAt":"2026-11-08T11:02:46+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:NuGet","scope":"Complete OSV NuGet ecosystem archive, including GitHub Advisory Database records; NuGet version matching only","generation":"nuget-fde804134ecdda0ddd5ff5c26ee1fff5a6fa659311f7ef2e51c6ad54964db0e2","complete":true,"records":1971,"lastAttemptAt":"2026-11-09T15:02:16.0914115+00:00","lastSuccessAt":"2026-11-06T19:03:17.0399903+00:00","error":null,"lastVerifiedAt":"2026-11-09T15:02:16.0914115+00:00","snapshotPublishedAt":"2026-11-06T18:17:57+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:crates.io","scope":"Complete OSV crates.io ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"crates.io-c905fa1bd26c7b261e77cc7202a86dc766ff31c2b096b501f3bf44f561e34970","complete":true,"records":3063,"lastAttemptAt":"2026-11-09T14:04:00.1196922+00:00","lastSuccessAt":"2026-11-09T12:02:21.7931207+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.1196922+00:00","snapshotPublishedAt":"2026-11-09T11:18:00+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:npm","scope":"Complete OSV npm ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"npm-0a2950eb931e2cbd521c1ee48327cd287727b9b342d55a1210c0101010ad92b5","complete":true,"records":231299,"lastAttemptAt":"2026-11-09T15:02:22.8323925+00:00","lastSuccessAt":"2026-11-09T14:03:58.6011989+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:03:59.9741082+00:00","snapshotPublishedAt":"2026-11-09T13:48:25+00:00","importing":true,"stagedRecords":231299,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null}]}