{"id":"CVE-2026-93582","revision":null,"records":[{"revision":"074e9c31b4d34ddb98d208c84255df7e","observedAt":"2026-10-23T15:48:27.903+00:00","statement":{"source":"cve-program","id":"CVE-2026-93582","aliases":[],"title":"Authentication Bypass via Spoofed Remote-User Header in HTTP Basic Authentication","description":"The HTTP Basic Authentication modules in ((OTRS)) Community Edition 6 and prior accept the authenticated username from either the REMOTE_USER or HTTP_REMOTE_USER environment variable.\u00A0In CGI and mod_perl based deployments, HTTP request headers may be mapped to corresponding HTTP_* environment variables. As a result, an unauthenticated remote attacker can supply a crafted Remote-User request header which is exposed to the application as HTTP_REMOTE_USER.\u00A0When HTTP Basic Authentication is configured as the authentication backend, OTRS trusts this value as an already authenticated username and does not perform an additional password verification. An attacker may therefore authenticate through the Generic Interface as an existing agent or customer user without knowing the corresponding credentials.\n\nThe resulting privileges depend on the account being impersonated. Successful exploitation may allow access to confidential information and modification of data or configuration with the permissions of the affected user.\u00A0Exploitation requires HTTP Basic Authentication to be configured as an authentication backend and a web server environment in which attacker-controlled HTTP headers are exposed through the corresponding HTTP_* environment variables.\n\nOTRS 7 and later are not affected by this attack vector due to the\u00A0use of Mojolicious/Hypnotoad and does not expose arbitrary request headers through %ENV in the manner required for exploitation. The supported REMOTE_USER mechanism additionally requires validation through the configured SSO shared secret. The unused HTTP_REMOTE_USER fallback has nevertheless been removed as a security-hardening measure.\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected","state":0,"publishedAt":"2026-10-12T06:49:38.903+00:00","modifiedAt":"2026-10-15T19:14:59.764+00:00","affected":[{"ecosystem":"Vendor product","name":"OTRS","ranges":[],"versions":[],"rawVersionEvidence":"{\n                    \"defaultStatus\": \"unaffected\",\n                    \"product\": \"OTRS\",\n                    \"vendor\": \"OTRS GmbH (former OTRS AG)\",\n                    \"versions\": [\n                        {\n                            \"status\": \"unaffected\",\n                            \"version\": \"7.0.x\"\n                        },\n                        {\n                            \"status\": \"unaffected\",\n                            \"version\": \"8.0.x\"\n                        },\n                        {\n                            \"status\": \"unaffected\",\n                            \"version\": \"2023.x\"\n                        },\n                        {\n                            \"status\": \"unaffected\",\n                            \"version\": \"2024.x\"\n                        },\n                        {\n                            \"status\": \"unaffected\",\n                            \"version\": \"2025.x\"\n                        },\n                        {\n                            \"status\": \"unaffected\",\n                            \"version\": \"2026.x\"\n                        }\n                    ]\n                }"},{"ecosystem":"Vendor product","name":"((OTRS)) Community Edition","ranges":[],"versions":[],"rawVersionEvidence":"{\n                    \"defaultStatus\": \"affected\",\n                    \"product\": \"((OTRS)) Community Edition\",\n                    \"vendor\": \"OTRS GmbH (former OTRS AG)\",\n                    \"versions\": [\n                        {\n                            \"status\": \"affected\",\n                            \"version\": \"6.x\"\n                        }\n                    ]\n                }"}],"metrics":[{"system":"CVSS 3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L","score":9.4,"severity":"CRITICAL"}],"references":["https://otrs.com/release-notes/otrs-security-advisory-2026-18/"],"sourceUrl":"https://www.cve.org/CVERecord?id=CVE-2026-93582","license":"CVE Program Terms of Use","key":"cve-program:CVE-2026-93582","identifiers":["CVE-2026-93582"]},"retained":false,"historicalAffected":[]}],"coverage":[{"source":"cisa-kev:global","scope":"Complete CISA KEV catalog; all vendors. Missing entries do not establish absence of exploitation.","generation":"2026-11-09T14:04:00.1516715+00:00","complete":true,"records":1769,"lastAttemptAt":"2026-11-09T14:04:00.1516715+00:00","lastSuccessAt":"2026-11-09T14:04:00.2969466+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.2969495+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"cve-program","scope":"Official CVE Program baseline and cumulative hourly delta; all vendors, published and rejected records","generation":"cve-24e6fde7b744113daefb8f6135035fb8a5c69c9617c9c0d40574a0376532ffd3-63bead6b33209140263fb436f2f7924cdf0a57ddb97fc634114a22ac37965cfc","complete":true,"records":421444,"lastAttemptAt":"2026-11-09T14:02:14.5012261+00:00","lastSuccessAt":"2026-11-09T14:02:14.4549407+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:02:14.5012261+00:00","snapshotPublishedAt":"2026-11-09T13:24:52+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"euvd","scope":"Rolling EUVD lookups of CVE aliases in current public OSV archives; 500 identifiers per refresh, rechecked after 48 hours. Not a global EUVD catalog. Successful not-found lookups count as checked; they do not imply withdrawal or safety. No reader inventory is sent.","generation":"enrichment-4fd8047eb31a4bcbbcf88601a1c55e9e","complete":false,"records":13655,"lastAttemptAt":"2026-11-09T14:16:13.6696219+00:00","lastSuccessAt":"2026-11-09T14:16:13.665+00:00","error":"10 identifier lookups failed; latest failures include HTTP 403. Other identifiers were checked independently.","lastVerifiedAt":"2026-11-09T14:16:13.665+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":13697,"expectedIdentifiers":13707,"failedIdentifiers":10},{"source":"first-epss:nuget","scope":"FIRST EPSS for explicit CVE aliases in the collected public NuGet archive. Not a global EPSS backfill.","generation":"2026-11-09T14:04:00.1516715+00:00","complete":true,"records":1096,"lastAttemptAt":"2026-11-09T14:04:00.1516715+00:00","lastSuccessAt":"2026-11-09T14:04:00.2978136+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.297814+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"nvd","scope":"Rolling NVD lookups of CVE aliases in current public OSV archives; 500 identifiers per refresh, rechecked after 48 hours. Not a global NVD catalog. Successful not-found lookups count as checked; they do not imply withdrawal or safety. No reader inventory is sent.","generation":"enrichment-fec5a400f2004099a6ceb2e015ba7713","complete":true,"records":13667,"lastAttemptAt":"2026-11-09T14:04:00.8740665+00:00","lastSuccessAt":"2026-11-09T13:04:37.338+00:00","error":null,"lastVerifiedAt":"2026-11-09T13:04:37.338+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":13707,"expectedIdentifiers":13707,"failedIdentifiers":0},{"source":"osv:Go","scope":"Complete OSV Go ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"go-980593e6977a6d1b4fb1eed5a1ffe88a468736f89f0a06f710924ad59132c023","complete":true,"records":9914,"lastAttemptAt":"2026-11-09T14:04:00.1058982+00:00","lastSuccessAt":"2026-11-08T11:07:07.068788+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.1058982+00:00","snapshotPublishedAt":"2026-11-08T11:02:46+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:NuGet","scope":"Complete OSV NuGet ecosystem archive, including GitHub Advisory Database records; NuGet version matching only","generation":"nuget-fde804134ecdda0ddd5ff5c26ee1fff5a6fa659311f7ef2e51c6ad54964db0e2","complete":true,"records":1971,"lastAttemptAt":"2026-11-09T14:02:14.6544671+00:00","lastSuccessAt":"2026-11-06T19:03:17.0399903+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:02:14.6544671+00:00","snapshotPublishedAt":"2026-11-06T18:17:57+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:crates.io","scope":"Complete OSV crates.io ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"crates.io-c905fa1bd26c7b261e77cc7202a86dc766ff31c2b096b501f3bf44f561e34970","complete":true,"records":3063,"lastAttemptAt":"2026-11-09T14:04:00.1196922+00:00","lastSuccessAt":"2026-11-09T12:02:21.7931207+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:04:00.1196922+00:00","snapshotPublishedAt":"2026-11-09T11:18:00+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:npm","scope":"Complete OSV npm ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"npm-0a2950eb931e2cbd521c1ee48327cd287727b9b342d55a1210c0101010ad92b5","complete":true,"records":231299,"lastAttemptAt":"2026-11-09T14:03:59.9741082+00:00","lastSuccessAt":"2026-11-09T14:03:58.6011989+00:00","error":null,"lastVerifiedAt":"2026-11-09T14:03:59.9741082+00:00","snapshotPublishedAt":"2026-11-09T13:48:25+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null}]}