{"id":"CVE-2026-94539","revision":null,"records":[{"revision":"51aa96bfc31246dbb98d75b6e9df8a20","observedAt":"2026-10-23T15:48:27.903+00:00","statement":{"source":"cve-program","id":"CVE-2026-94539","aliases":[],"title":"SupportCandy <= 3.5.3 - Authenticated (Custom+) SQL Injection via 'sort_by' Parameter","description":"The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.","state":0,"publishedAt":"2026-10-03T02:25:35.556+00:00","modifiedAt":"2026-10-03T15:42:47.17+00:00","affected":[{"ecosystem":"Vendor product","name":"SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent","ranges":[],"versions":[],"rawVersionEvidence":"{\n                    \"vendor\": \"psmplugins\",\n                    \"product\": \"SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent\",\n                    \"versions\": [\n                        {\n                            \"version\": \"0\",\n                            \"status\": \"affected\",\n                            \"lessThanOrEqual\": \"3.5.3\",\n                            \"versionType\": \"semver\"\n                        }\n                    ],\n                    \"defaultStatus\": \"unaffected\"\n                }"}],"metrics":[{"system":"CVSS 3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N","score":6.5,"severity":"MEDIUM"}],"references":["https://www.wordfence.com/threat-intel/vulnerabilities/id/9c105a36-452e-4fa7-9c8b-f142e1eb27aa?source=cve","https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/class-wpsc-functions.php#L279","https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L370","https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L578","https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/tickets/class-wpsc-ticket-list.php#L2367","https://plugins.svn.wordpress.org/supportcandy/","https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/models/class-wpsc-agent.php"],"sourceUrl":"https://www.cve.org/CVERecord?id=CVE-2026-94539","license":"CVE Program Terms of Use","key":"cve-program:CVE-2026-94539","identifiers":["CVE-2026-94539"]},"retained":false,"historicalAffected":[]}],"coverage":[{"source":"cisa-kev:global","scope":"Complete CISA KEV catalog; all vendors. Missing entries do not establish absence of exploitation.","generation":"2026-11-11T17:59:29.7133238+00:00","complete":true,"records":1779,"lastAttemptAt":"2026-11-11T17:59:29.7133238+00:00","lastSuccessAt":"2026-11-11T17:59:29.8786336+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:59:29.8786343+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"cve-program","scope":"Official CVE Program baseline and cumulative hourly delta; all vendors, published and rejected records","generation":"cve-de3b77103708811b6494d2ff7c979037d73ae579742cd1649a5c765137ae5083-66440cb8d957f26a0d8f3a03b6765fa8b16e4c6b9cb48b55edd1ea7f4548f7f5","complete":true,"records":424194,"lastAttemptAt":"2026-11-11T17:57:32.9124856+00:00","lastSuccessAt":"2026-11-11T17:57:32.763439+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:57:32.9124856+00:00","snapshotPublishedAt":"2026-11-11T17:27:49+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"euvd","scope":"Rolling EUVD lookups of CVE aliases in current public OSV archives; 500 identifiers per refresh, rechecked after 48 hours. Not a global EUVD catalog. Successful not-found lookups count as checked; they do not imply withdrawal or safety. No reader inventory is sent.","generation":"enrichment-8e2a34a18d694453aff340dede947f74","complete":false,"records":13759,"lastAttemptAt":"2026-11-11T18:10:43.0838006+00:00","lastSuccessAt":"2026-11-11T18:10:43.078+00:00","error":null,"lastVerifiedAt":"2026-11-11T18:10:43.078+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":13584,"expectedIdentifiers":13813,"failedIdentifiers":0},{"source":"first-epss:nuget","scope":"FIRST EPSS for explicit CVE aliases in the collected public NuGet archive. Not a global EPSS backfill.","generation":"2026-11-11T17:59:29.7133238+00:00","complete":true,"records":1097,"lastAttemptAt":"2026-11-11T17:59:29.7133238+00:00","lastSuccessAt":"2026-11-11T17:59:29.8793973+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:59:29.8793975+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"nvd","scope":"Rolling NVD lookups of CVE aliases in current public OSV archives; 500 identifiers per refresh, rechecked after 48 hours. Not a global NVD catalog. Successful not-found lookups count as checked; they do not imply withdrawal or safety. No reader inventory is sent.","generation":"enrichment-9169816ed33d4259981dbb50309d6730","complete":false,"records":13753,"lastAttemptAt":"2026-11-11T18:01:00.7925805+00:00","lastSuccessAt":"2026-11-11T16:59:52.052+00:00","error":"100 identifier lookups failed; latest failures include request timeout. Other identifiers were checked independently.","lastVerifiedAt":"2026-11-11T16:59:52.052+00:00","snapshotPublishedAt":null,"importing":false,"stagedRecords":0,"checkedIdentifiers":13713,"expectedIdentifiers":13813,"failedIdentifiers":100},{"source":"osv:Go","scope":"Complete OSV Go ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"go-3562b6c78fd1bd0f0b55daf66a0926ae24f65e462df7f6d928caad458fc696bf","complete":true,"records":9947,"lastAttemptAt":"2026-11-11T17:59:29.6525853+00:00","lastSuccessAt":"2026-11-11T04:27:43.6877707+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:59:29.6525853+00:00","snapshotPublishedAt":"2026-11-11T03:32:46+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:NuGet","scope":"Complete OSV NuGet ecosystem archive, including GitHub Advisory Database records; NuGet version matching only","generation":"nuget-456002455e0ab94bb92c95476d4e6d175c104cd594749982afd96c893728ecbc","complete":true,"records":2010,"lastAttemptAt":"2026-11-11T17:57:32.9596215+00:00","lastSuccessAt":"2026-11-11T02:36:58.1276999+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:57:32.9596215+00:00","snapshotPublishedAt":"2026-11-11T01:17:51+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:crates.io","scope":"Complete OSV crates.io ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"crates.io-baa8362b4daf9e5f39d5563775a55935e7b442c0735d33274a921579ce4a0d66","complete":true,"records":3093,"lastAttemptAt":"2026-11-11T17:59:29.6681473+00:00","lastSuccessAt":"2026-11-11T13:00:02.5446881+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:59:29.6681473+00:00","snapshotPublishedAt":"2026-11-11T12:47:47+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null},{"source":"osv:npm","scope":"Complete OSV npm ecosystem archive, including withdrawn and malicious-package source records; statement counts are not unique CVE counts","generation":"npm-757d3692f9a7b34792dad960197f3cc953a54db59b7d0ffe3835a0ed9926f76b","complete":true,"records":231690,"lastAttemptAt":"2026-11-11T17:59:29.4500285+00:00","lastSuccessAt":"2026-11-11T17:59:27.5166432+00:00","error":null,"lastVerifiedAt":"2026-11-11T17:59:29.4500285+00:00","snapshotPublishedAt":"2026-11-11T17:48:14+00:00","importing":false,"stagedRecords":0,"checkedIdentifiers":null,"expectedIdentifiers":null,"failedIdentifiers":null}]}