Message Center · Stay informed · 7 entries
- MC1062971: Dynamics 365 Contact Center - Use capacity planning to predict your staffing needs
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1062974: Dynamics 365 Contact Center – Create and manage shift plans for effective staffing and service coverage
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1062975: Dynamics 365 Contact Center - Create and analyze forecast scenarios for case and conversation volumes
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
Show the other 4 entries
- MC1062976: Dynamics 365 Contact Center - Automated and manual scheduling for shift plans
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1062977: Dynamics 365 Contact Center - Shift bidding for customer service representatives
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1062979: Dynamics 365 Contact Center – Introducing the Manage time-off requests feature
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps
- MC1062980: Dynamics 365 Contact Center - Shift swapping for customer service representatives
Message Center · Stay informed · Microsoft 365 Message Center Archive by Merill Fernando
Dynamics 365 Apps