Use Cached Exchange Mode for new and existing Outlook profiles

UserNeeds changes for IntuneL_ConfigureCachedExchangeMode

Supported on SUPPORTED_Windows7 (defined in the Windows templates)

5568.1000

What it does

By default, users can choose to configure Cached Exchange Mode or use Online mode. By enabling this setting, new and existing Outlook profiles are configured to use Cached Exchange Mode. Disabling this setting configures new and existing Outlook profiles to use Online mode.

What it writes

Hive: HKEY_CURRENT_USER
Registry key: software\policies\microsoft\office\16.0\outlook\cached mode
Value name: enable
When enabled: DWORD 1
When disabled: DWORD 0

Why it needs changes for Intune

Policy references a Windows supportedOn definition.
ADMX-INTUNE-WINDOWS-SUPPORTEDON-REFERENCE

Configure and deploy

Choose a state; the output below is generated from the template for exactly that.

Enabled · User · template defaults

Registry file (.reg)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\cached mode]
"enable"=dword:00000001

PowerShell

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Use Cached Exchange Mode for new and existing Outlook profiles
# Name: L_ConfigureCachedExchangeMode
# Scope: User
# State: Enabled
# Source: outlk16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\cached mode' -Name 'enable' -PropertyType 'DWord' -Value 1

The OMA-URI is an inferred ADMX-backed Policy CSP candidate derived from the source ADMX file name and policy name.
Some Microsoft policies use built-in Policy CSP pages whose area names don't match the ADMX file name, so verify the candidate against Microsoft Learn before deployment.

ADMX profile candidate (OMA-URI)

./User/Vendor/MSFT/Policy/Config/ADMX_outlk16/L_ConfigureCachedExchangeMode

ADMX SyncML candidate

<SyncML xmlns="SYNCML:SYNCML1.2">
  <SyncBody>
    <Replace>
      <CmdID>1</CmdID>
      <Item>
        <Meta>
          <Format>chr</Format>
          <Type>text/plain</Type>
        </Meta>
        <Target>
          <LocURI>./User/Vendor/MSFT/Policy/Config/ADMX_outlk16/L_ConfigureCachedExchangeMode</LocURI>
        </Target>
        <Data>&lt;enabled/&gt;</Data>
      </Item>
    </Replace>
    <Final/>
  </SyncBody>
</SyncML>

Intune remediation scripts

Detection

$ErrorActionPreference = 'Stop'
$reasons = [System.Collections.Generic.List[string]]::new()

function Test-RegistryValueExists {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    return $null -ne (Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue)
}

function Test-RegistryValueEquals {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $Kind,
        [Parameter(Mandatory = $true)][object] $Expected
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    $valueObject = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue
    if ($null -eq $valueObject) {
        return $false
    }

    $actual = $valueObject.$Name
    switch ($Kind) {
        'String' { return [string]$actual -ceq [string]$Expected }
        'ExpandString' { return [string]$actual -ceq [string]$Expected }
        'DWord' { return [uint32]$actual -eq [uint32]$Expected }
        'QWord' { return [uint64]$actual -eq [uint64]$Expected }
        'MultiString' {
            $actualArray = @($actual)
            $expectedArray = @($Expected)
            if ($actualArray.Count -ne $expectedArray.Count) { return $false }
            for ($index = 0; $index -lt $actualArray.Count; $index++) {
                if ([string]$actualArray[$index] -cne [string]$expectedArray[$index]) { return $false }
            }
            return $true
        }
        'Binary' {
            $actualArray = [byte[]]$actual
            $expectedArray = [byte[]]$Expected
            if ($actualArray.Length -ne $expectedArray.Length) { return $false }
            for ($index = 0; $index -lt $actualArray.Length; $index++) {
                if ($actualArray[$index] -ne $expectedArray[$index]) { return $false }
            }
            return $true
        }
        default { return [string]$actual -ceq [string]$Expected }
    }
}

# Policy: Use Cached Exchange Mode for new and existing Outlook profiles
# Name: L_ConfigureCachedExchangeMode
# Scope: User
# State: Enabled
# Source: outlk16.admx

$isMatch = Test-RegistryValueEquals -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\cached mode' -Name 'enable' -Kind 'DWord' -Expected 1
if (-not $isMatch) {
    $reasons.Add('Value mismatch: HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\cached mode\enable') | Out-Null
}

if ($reasons.Count -eq 0) {
    Write-Output 'Compliant'
    exit 0
}

$reasons | ForEach-Object { Write-Output $_ }
exit 1

Remediation

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Use Cached Exchange Mode for new and existing Outlook profiles
# Name: L_ConfigureCachedExchangeMode
# Scope: User
# State: Enabled
# Source: outlk16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\cached mode' -Name 'enable' -PropertyType 'DWord' -Value 1

History 1 retained release

5568.100010 Aug 2026
- Already present in the first release ChangeIntel keeps.

Template

Internal name: L_ConfigureCachedExchangeMode
Namespace: outlk16.Office.Microsoft.Policies.Windows
Template file: outlk16.admx
Release: Microsoft 365 Apps 5568.1000 · file set 8be05d876aae137d…

Definition, editor controls and support

Definition

<policy class="User" displayName="$(string.L_ConfigureCachedExchangeMode)" explainText="$(string.L_ConfigureCachedExchangeModeExplain)" key="software\policies\microsoft\office\16.0\outlook\cached mode" name="L_ConfigureCachedExchangeMode" valueName="enable" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_CachedExchangeMode" />
      <supportedOn ref="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
      <enabledValue>
        <decimal value="1" />
      </enabledValue>
      <disabledValue>
        <decimal value="0" />
      </disabledValue>
    </policy>

Editor controls

Supported platforms and category

outlk16.Office.Microsoft.Policies.Windows:category:L_CachedExchangeMode
<category displayName="$(string.L_CachedExchangeMode)" name="L_CachedExchangeMode" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_Exchangesettings" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:category:L_Exchangesettings
<category displayName="$(string.L_Exchangesettings)" name="L_Exchangesettings" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeOutlook
<category displayName="$(string.L_MicrosoftOfficeOutlook)" name="L_MicrosoftOfficeOutlook" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
outlk16.Office.Microsoft.Policies.Windows:category:L_ToolsAccounts
<category displayName="$(string.L_ToolsAccounts)" name="L_ToolsAccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:unresolved:Microsoft.Policies.Windows:SUPPORTED_Windows7
<unresolved reference="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
outlk16.Office.Microsoft.Policies.Windows:category:L_CachedExchangeMode
<category displayName="$(string.L_CachedExchangeMode)" name="L_CachedExchangeMode" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_Exchangesettings" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_CachedExchangeMode">Cached Exchange Mode</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_Exchangesettings
<category displayName="$(string.L_Exchangesettings)" name="L_Exchangesettings" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_Exchangesettings">Exchange</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeOutlook
<category displayName="$(string.L_MicrosoftOfficeOutlook)" name="L_MicrosoftOfficeOutlook" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook">Microsoft Outlook 2016</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_ToolsAccounts
<category displayName="$(string.L_ToolsAccounts)" name="L_ToolsAccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts">Account Settings</string></strings>