Set subscription refresh retry interval

UserNeeds changes for IntuneL_RetryIntervalLimit

Supported on SUPPORTED_Windows7 (defined in the Windows templates)

5568.1000

What it does

This policy setting allows you to specify the maximum number of minutes the system must wait before retrying the operation execution of a failed operation. If you enable this policy setting, you may specify the maximum interval in minutes before a retrying the operation execution of a failed operation. If you disable or do not configure this policy setting, then a default value of 360 minutes will be used.

What it writes

Hive: HKEY_CURRENT_USER
Registry key: software\policies\microsoft\office\16.0\common\business data\synchronization

Why it needs changes for Intune

Policy references a Windows supportedOn definition.
ADMX-INTUNE-WINDOWS-SUPPORTEDON-REFERENCE

Options

Option	Type	Registry value	Allowed values
Maximum retry interval (minutes)	Number	`retry interval limit`	1 to 1440

Configure and deploy

Choose a state and the option values; the output below is generated from the template for exactly that.

Enabled · User · template defaults

Registry file (.reg)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\business data\synchronization]
"retry interval limit"=dword:00000001

PowerShell

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Set subscription refresh retry interval
# Name: L_RetryIntervalLimit
# Scope: User
# State: Enabled
# Source: office16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\business data\synchronization' -Name 'retry interval limit' -PropertyType 'DWord' -Value 1

The OMA-URI is an inferred ADMX-backed Policy CSP candidate derived from the source ADMX file name and policy name.
Some Microsoft policies use built-in Policy CSP pages whose area names don't match the ADMX file name, so verify the candidate against Microsoft Learn before deployment.
The generated payload is incomplete because one or more ADMX element values were not supplied: L_RetryIntervalLimitDecimal

ADMX profile candidate (OMA-URI)

./User/Vendor/MSFT/Policy/Config/ADMX_office16/L_RetryIntervalLimit

Intune remediation scripts

Detection

$ErrorActionPreference = 'Stop'
$reasons = [System.Collections.Generic.List[string]]::new()

function Test-RegistryValueExists {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    return $null -ne (Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue)
}

function Test-RegistryValueEquals {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $Kind,
        [Parameter(Mandatory = $true)][object] $Expected
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    $valueObject = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue
    if ($null -eq $valueObject) {
        return $false
    }

    $actual = $valueObject.$Name
    switch ($Kind) {
        'String' { return [string]$actual -ceq [string]$Expected }
        'ExpandString' { return [string]$actual -ceq [string]$Expected }
        'DWord' { return [uint32]$actual -eq [uint32]$Expected }
        'QWord' { return [uint64]$actual -eq [uint64]$Expected }
        'MultiString' {
            $actualArray = @($actual)
            $expectedArray = @($Expected)
            if ($actualArray.Count -ne $expectedArray.Count) { return $false }
            for ($index = 0; $index -lt $actualArray.Count; $index++) {
                if ([string]$actualArray[$index] -cne [string]$expectedArray[$index]) { return $false }
            }
            return $true
        }
        'Binary' {
            $actualArray = [byte[]]$actual
            $expectedArray = [byte[]]$Expected
            if ($actualArray.Length -ne $expectedArray.Length) { return $false }
            for ($index = 0; $index -lt $actualArray.Length; $index++) {
                if ($actualArray[$index] -ne $expectedArray[$index]) { return $false }
            }
            return $true
        }
        default { return [string]$actual -ceq [string]$Expected }
    }
}

# Policy: Set subscription refresh retry interval
# Name: L_RetryIntervalLimit
# Scope: User
# State: Enabled
# Source: office16.admx

$isMatch = Test-RegistryValueEquals -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\business data\synchronization' -Name 'retry interval limit' -Kind 'DWord' -Expected 1
if (-not $isMatch) {
    $reasons.Add('Value mismatch: HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\business data\synchronization\retry interval limit') | Out-Null
}

if ($reasons.Count -eq 0) {
    Write-Output 'Compliant'
    exit 0
}

$reasons | ForEach-Object { Write-Output $_ }
exit 1

Remediation

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Set subscription refresh retry interval
# Name: L_RetryIntervalLimit
# Scope: User
# State: Enabled
# Source: office16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\common\business data\synchronization' -Name 'retry interval limit' -PropertyType 'DWord' -Value 1

History 1 retained release

5568.100010 Aug 2026
- Already present in the first release ChangeIntel keeps.

Template

Internal name: L_RetryIntervalLimit
Namespace: office16.Office.Microsoft.Policies.Windows
Template file: office16.admx
Release: Microsoft 365 Apps 5568.1000 · file set 8be05d876aae137d…

Definition, editor controls and support

Definition

<policy class="User" displayName="$(string.L_RetryIntervalLimit)" explainText="$(string.L_RetryIntervalLimitExplain)" key="software\policies\microsoft\office\16.0\common\business data\synchronization" name="L_RetryIntervalLimit" presentation="$(presentation.L_RetryIntervalLimitPresent)" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="office16.Office.Microsoft.Policies.Windows:L_Synchronization" />
      <supportedOn ref="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
      <elements>
        <decimal id="L_RetryIntervalLimitDecimal" maxValue="1440" minValue="1" valueName="retry interval limit" />
      </elements>
    </policy>

Editor controls

<presentation id="L_RetryIntervalLimitPresent" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
        <decimalTextBox refId="L_RetryIntervalLimitDecimal">Maximum retry interval (minutes)</decimalTextBox>
      </presentation>

Supported platforms and category

office16.Office.Microsoft.Policies.Windows:category:L_BusinessData
<category displayName="$(string.L_BusinessData)" name="L_BusinessData" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="office16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeSystem" />
    </category>
office16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeSystem
<category displayName="$(string.L_MicrosoftOfficeSystem)" name="L_MicrosoftOfficeSystem" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
office16.Office.Microsoft.Policies.Windows:category:L_Synchronization
<category displayName="$(string.L_Synchronization)" name="L_Synchronization" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="office16.Office.Microsoft.Policies.Windows:L_BusinessData" />
    </category>
office16.Office.Microsoft.Policies.Windows:unresolved:Microsoft.Policies.Windows:SUPPORTED_Windows7
<unresolved reference="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
office16.Office.Microsoft.Policies.Windows:category:L_BusinessData
<category displayName="$(string.L_BusinessData)" name="L_BusinessData" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="office16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeSystem" />
    </category>
<strings><string id="office16.Office.Microsoft.Policies.Windows:L_BusinessData">Business Data</string></strings>
office16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeSystem
<category displayName="$(string.L_MicrosoftOfficeSystem)" name="L_MicrosoftOfficeSystem" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
<strings><string id="office16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeSystem">Microsoft Office 2016</string></strings>
office16.Office.Microsoft.Policies.Windows:category:L_Synchronization
<category displayName="$(string.L_Synchronization)" name="L_Synchronization" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="office16.Office.Microsoft.Policies.Windows:L_BusinessData" />
    </category>
<strings><string id="office16.Office.Microsoft.Policies.Windows:L_Synchronization">Synchronization</string></strings>