Set up a support link for device control notifications

ComputerNeeds changes for IntuneDeviceControl_CustomSupportLink

Supported on At least Windows Server 2016, Windows 10 Version 1607

25H2 · 1.0

What it does

This setting enables your organization to specify the ‘Get Support’ link in device control notifications. When configured, the ‘Get Support” button automatically navigates to the specified link.

What it writes

Hive: HKEY_LOCAL_MACHINE
Registry key: Software\Policies\Microsoft\Windows Defender\Device Control

Why it needs changes for Intune

Policy references a Windows supportedOn definition.
ADMX-INTUNE-WINDOWS-SUPPORTEDON-REFERENCE

In Intune

No native CSP; import the ADMX (needs changes first).

From Microsoft's Policy CSP DDF files (DDF v2 Files, February 2026), read 18 Oct 2026.

Options

Option	Type	Registry value	Allowed values
Set up a support link for device control notifications	Text	`CustomSupportLink`	Up to 255 characters

Configure and deploy

Choose a state and the option values; the output below is generated from the template for exactly that.

Enabled · Computer · template defaults

Registry file (.reg)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows Defender\Device Control]
"CustomSupportLink"=""

PowerShell

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Set up a support link for device control notifications
# Name: DeviceControl_CustomSupportLink
# Scope: Machine
# State: Enabled
# Source: WindowsDefender.admx

Set-RegistryValue -Path 'Registry::HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows Defender\Device Control' -Name 'CustomSupportLink' -PropertyType 'String' -Value ''

The OMA-URI is an inferred ADMX-backed Policy CSP candidate derived from the source ADMX file name and policy name.
Some Microsoft policies use built-in Policy CSP pages whose area names don't match the ADMX file name, so verify the candidate against Microsoft Learn before deployment.
The generated payload is incomplete because one or more ADMX element values were not supplied: DeviceControl_CustomSupportLink

ADMX profile candidate (OMA-URI)

./Device/Vendor/MSFT/Policy/Config/ADMX_WindowsDefender/DeviceControl_CustomSupportLink

Intune remediation scripts

Detection

$ErrorActionPreference = 'Stop'
$reasons = [System.Collections.Generic.List[string]]::new()

function Test-RegistryValueExists {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    return $null -ne (Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue)
}

function Test-RegistryValueEquals {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $Kind,
        [Parameter(Mandatory = $true)][object] $Expected
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    $valueObject = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue
    if ($null -eq $valueObject) {
        return $false
    }

    $actual = $valueObject.$Name
    switch ($Kind) {
        'String' { return [string]$actual -ceq [string]$Expected }
        'ExpandString' { return [string]$actual -ceq [string]$Expected }
        'DWord' { return [uint32]$actual -eq [uint32]$Expected }
        'QWord' { return [uint64]$actual -eq [uint64]$Expected }
        'MultiString' {
            $actualArray = @($actual)
            $expectedArray = @($Expected)
            if ($actualArray.Count -ne $expectedArray.Count) { return $false }
            for ($index = 0; $index -lt $actualArray.Count; $index++) {
                if ([string]$actualArray[$index] -cne [string]$expectedArray[$index]) { return $false }
            }
            return $true
        }
        'Binary' {
            $actualArray = [byte[]]$actual
            $expectedArray = [byte[]]$Expected
            if ($actualArray.Length -ne $expectedArray.Length) { return $false }
            for ($index = 0; $index -lt $actualArray.Length; $index++) {
                if ($actualArray[$index] -ne $expectedArray[$index]) { return $false }
            }
            return $true
        }
        default { return [string]$actual -ceq [string]$Expected }
    }
}

# Policy: Set up a support link for device control notifications
# Name: DeviceControl_CustomSupportLink
# Scope: Machine
# State: Enabled
# Source: WindowsDefender.admx

$isMatch = Test-RegistryValueEquals -Path 'Registry::HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows Defender\Device Control' -Name 'CustomSupportLink' -Kind 'String' -Expected ''
if (-not $isMatch) {
    $reasons.Add('Value mismatch: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows Defender\Device Control\CustomSupportLink') | Out-Null
}

if ($reasons.Count -eq 0) {
    Write-Output 'Compliant'
    exit 0
}

$reasons | ForEach-Object { Write-Output $_ }
exit 1

Remediation

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Set up a support link for device control notifications
# Name: DeviceControl_CustomSupportLink
# Scope: Machine
# State: Enabled
# Source: WindowsDefender.admx

Set-RegistryValue -Path 'Registry::HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows Defender\Device Control' -Name 'CustomSupportLink' -PropertyType 'String' -Value ''

History 5 retained releases

24H2 · 1.030 Sep 2024
- Added in this release.

1 later release left it unchanged.

Template

Internal name: DeviceControl_CustomSupportLink
Namespace: Microsoft.Policies.WindowsDefender
Template file: WindowsDefender.admx
Release: Windows 11 25H2 · 1.0 · file set de4e49983ebd651f…

Definition, editor controls and support

Definition

<policy class="Machine" displayName="$(string.DeviceControl_CustomSupportLink)" explainText="$(string.DeviceControl_CustomSupportLink_Explain)" key="Software\Policies\Microsoft\Windows Defender\Device Control" name="DeviceControl_CustomSupportLink" presentation="$(presentation.DeviceControl_CustomSupportLink)" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
            <parentCategory ref="Microsoft.Policies.WindowsDefender:DeviceControl" />
            <supportedOn ref="Microsoft.Policies.Windows:SUPPORTED_Windows_10_0_RS1" />
            <elements>
                <text id="DeviceControl_CustomSupportLink" required="false" valueName="CustomSupportLink" />
            </elements>
        </policy>

Editor controls

<presentation id="DeviceControl_CustomSupportLink" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
    <textBox refId="DeviceControl_CustomSupportLink">
        <label>Set up a support link for device control notifications</label>
    </textBox>
    </presentation>

Supported platforms and category

Microsoft.Policies.Products:product:MicrosoftWindows
sha256:4b3cb6917b5e5b7cd142c0157f10882786b3e9ee67c29fd7b8f4c6cb2eec5fe7
Microsoft.Policies.Windows:category:WindowsComponents
<category displayName="$(string.WindowsComponents)" explainText="$(string.WindowsComponents_Help)" name="WindowsComponents" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
Microsoft.Policies.Windows:definition:SUPPORTED_Windows_10_0_RS1
<definition displayName="$(string.SUPPORTED_Windows_10_0_RS1)" name="SUPPORTED_Windows_10_0_RS1" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
          <or>
              <range minVersionIndex="13" ref="Microsoft.Policies.Products:MicrosoftWindows" />
          </or>
      </definition>
Microsoft.Policies.WindowsDefender:category:AntiSpywareDefender
<category displayName="$(string.AntiSpywareDefender)" name="AntiSpywareDefender" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
            <parentCategory ref="Microsoft.Policies.Windows:WindowsComponents" />
        </category>
Microsoft.Policies.WindowsDefender:category:DeviceControl
<category displayName="$(string.DeviceControl)" name="DeviceControl" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
            <parentCategory ref="Microsoft.Policies.WindowsDefender:AntiSpywareDefender" />
        </category>
Microsoft.Policies.Products:product:MicrosoftWindows
<product displayName="$(string.MicrosoftWindows)" name="MicrosoftWindows" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
        <majorVersion displayName="$(string.MicrosoftWindows2000)" name="MicrosoftWindows2000" versionIndex="1">
          <minorVersion displayName="$(string.MicrosoftWindows2000_RTM)" name="MicrosoftWindows2000_RTM" versionIndex="0" />
          <minorVersion displayName="$(string.MicrosoftWindows2000_SP1)" name="MicrosoftWindows2000_SP1" versionIndex="1" />
          <minorVersion displayName="$(string.MicrosoftWindows2000_SP2)" name="MicrosoftWindows2000_SP2" versionIndex="2" />
          <minorVersion displayName="$(string.MicrosoftWindows2000_SP3)" name="MicrosoftWindows2000_SP3" versionIndex="3" />
          <minorVersion displayName="$(string.MicrosoftWindows2000_SP4)" name="MicrosoftWindows2000_SP4" versionIndex="4" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindowsXP)" name="MicrosoftWindowsXP" versionIndex="2">
          <minorVersion displayName="$(string.MicrosoftWindowsXP_RTM)" name="MicrosoftWindowsXP_RTM" versionIndex="0" />
          <minorVersion displayName="$(string.MicrosoftWindowsXP_SP1)" name="MicrosoftWindowsXP_SP1" versionIndex="1" />
          <minorVersion displayName="$(string.MicrosoftWindowsXP_SP2)" name="MicrosoftWindowsXP_SP2" versionIndex="2" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindowsServer2003)" name="MicrosoftWindowsServer2003" versionIndex="3">
          <minorVersion displayName="$(string.MicrosoftWindowsServer2003_RTM)" name="MicrosoftWindowsServer2003_RTM" versionIndex="0" />
          <minorVersion displayName="$(string.MicrosoftWindowsServer2003_SP1)" name="MicrosoftWindowsServer2003_SP1" versionIndex="1" />
          <minorVersion displayName="$(string.MicrosoftWindowsServer2003_R2)" name="MicrosoftWindowsServer2003_R2" versionIndex="2" />
          <minorVersion displayName="$(string.MicrosoftWindowsServer2003_SP2)" name="MicrosoftWindowsServer2003_SP2" versionIndex="3" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindowsVista)" name="MicrosoftWindowsVista" versionIndex="4">
          <minorVersion displayName="$(string.MicrosoftWindowsVista_RTM)" name="MicrosoftWindowsVista_RTM" versionIndex="0" />
          <minorVersion displayName="$(string.MicrosoftWindowsVista_SP1)" name="MicrosoftWindowsVista_SP1" versionIndex="1" />
        </majorVersion>
        <majorVersion displayName="$(string.WindowsServer2008)" name="WindowsServer2008" versionIndex="5">
          <minorVersion displayName="$(string.WindowsServer2008_RTM)" name="WindowsServer2008_RTM" versionIndex="0" />
          <minorVersion displayName="$(string.WindowsServer2008_R2)" name="WindowsServer2008_R2" versionIndex="1" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows7)" name="MicrosoftWindows7" versionIndex="6">
          <minorVersion displayName="$(string.MicrosoftWindows7_RTM)" name="MicrosoftWindows7_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindowsServer8)" name="MicrosoftWindowsServer8" versionIndex="7">
           <minorVersion displayName="$(string.MicrosoftWindowsServer8_RTM)" name="MicrosoftWindowsServer8_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows8)" name="MicrosoftWindows8" versionIndex="8">
          <minorVersion displayName="$(string.MicrosoftWindows8_RTM)" name="MicrosoftWindows8_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows_RT)" name="MicrosoftWindows_RT" versionIndex="9">
          <minorVersion displayName="$(string.MicrosoftWindows_RT_RTM)" name="MicrosoftWindows_RT_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindowsServer_6_3)" name="MicrosoftWindowsServer_6_3" versionIndex="10">
           <minorVersion displayName="$(string.MicrosoftWindowsServer_6_3_RTM)" name="MicrosoftWindowsServer_6_3_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows_6_3)" name="MicrosoftWindows_6_3" versionIndex="11">
          <minorVersion displayName="$(string.MicrosoftWindows_6_3_RTM)" name="MicrosoftWindows_6_3_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows_6_3_RT)" name="MicrosoftWindows_6_3_RT" versionIndex="12">
            <minorVersion displayName="$(string.MicrosoftWindows_6_3_RT_RTM)" name="MicrosoftWindows_6_3_RT_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindowsServer_10_0)" name="MicrosoftWindowsServer_10_0" versionIndex="13">
            <minorVersion displayName="$(string.MicrosoftWindowsServer_10_0_RTM)" name="MicrosoftWindowsServer_10_0_RTM" versionIndex="0" />
          </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows_10_0)" name="MicrosoftWindows_10_0" versionIndex="14">
            <minorVersion displayName="$(string.MicrosoftWindows_10_0_RTM)" name="MicrosoftWindows_10_0_RTM" versionIndex="0" />
        </majorVersion>
        <majorVersion displayName="$(string.MicrosoftWindows_10_0_RT)" name="MicrosoftWindows_10_0_RT" versionIndex="15">
            <minorVersion displayName="$(string.MicrosoftWindows_10_0_RT_RTM)" name="MicrosoftWindows_10_0_RT_RTM" versionIndex="0" />
        </majorVersion>
      </product>
<strings><string id="Microsoft.Policies.Products:MicrosoftWindows">Windows operating system</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000">Windows 2000 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_RTM">Windows 2000</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP1">Windows 2000 Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP2">Windows 2000 Service Pack 2</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP3">Windows 2000 Service Pack 3</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP4">Windows 2000 Service Pack 4</string><string id="Microsoft.Policies.Products:MicrosoftWindows7">Windows 7 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows7_RTM">Windows 7</string><string id="Microsoft.Policies.Products:MicrosoftWindows8">Windows 8 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows8_RTM">Windows 8</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003">Windows Server 2003 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_R2">Windows Server 2003 R2</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_RTM">Windows Server 2003</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_SP1">Windows Server 2003 Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_SP2">Windows Server 2003 Service Pack 2</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer8">Windows Server 2012 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer8_RTM">Windows Server 2012</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_10_0">Windows Server 2016 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_10_0_RTM">Windows Server 2016</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_6_3">Windows Server 2012 R2 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_6_3_RTM">Windows Server 2012 R2</string><string id="Microsoft.Policies.Products:MicrosoftWindowsVista">Windows Vista operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsVista_RTM">Windows Vista</string><string id="Microsoft.Policies.Products:MicrosoftWindowsVista_SP1">Windows Vista Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP">Windows XP operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP_RTM">Windows XP</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP_SP1">Windows XP Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP_SP2">Windows XP Service Pack 2</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0">Windows 10 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0_RT">Windows 10 RT operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0_RTM">Windows 10</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0_RT_RTM">Windows 10 RT</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3">Windows 8.1 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3_RT">Windows RT 8.1 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3_RTM">Windows 8.1</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3_RT_RTM">Windows RT 8.1</string><string id="Microsoft.Policies.Products:MicrosoftWindows_RT">Windows RT operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_RT_RTM">Windows RT</string><string id="Microsoft.Policies.Products:WindowsServer2008">Windows Server 2008 operating systems</string><string id="Microsoft.Policies.Products:WindowsServer2008_R2">Windows Server 2008 R2</string><string id="Microsoft.Policies.Products:WindowsServer2008_RTM">Windows Server 2008</string></strings>
Microsoft.Policies.Windows:category:WindowsComponents
<category displayName="$(string.WindowsComponents)" explainText="$(string.WindowsComponents_Help)" name="WindowsComponents" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
<strings><string id="Microsoft.Policies.Windows:WindowsComponents">Windows Components</string><string id="Microsoft.Policies.Windows:WindowsComponents_Help">Contains settings for operating system components.</string></strings>
Microsoft.Policies.Windows:definition:SUPPORTED_Windows_10_0_RS1
<definition displayName="$(string.SUPPORTED_Windows_10_0_RS1)" name="SUPPORTED_Windows_10_0_RS1" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
          <or>
              <range minVersionIndex="13" ref="Microsoft.Policies.Products:MicrosoftWindows" />
          </or>
      </definition>
<strings><string id="Microsoft.Policies.Windows:SUPPORTED_Windows_10_0_RS1">At least Windows Server 2016, Windows 10 Version 1607</string></strings>
Microsoft.Policies.WindowsDefender:category:AntiSpywareDefender
<category displayName="$(string.AntiSpywareDefender)" name="AntiSpywareDefender" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
            <parentCategory ref="Microsoft.Policies.Windows:WindowsComponents" />
        </category>
<strings><string id="Microsoft.Policies.WindowsDefender:AntiSpywareDefender">Microsoft Defender Antivirus</string></strings>
Microsoft.Policies.WindowsDefender:category:DeviceControl
<category displayName="$(string.DeviceControl)" name="DeviceControl" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
            <parentCategory ref="Microsoft.Policies.WindowsDefender:AntiSpywareDefender" />
        </category>
<strings><string id="Microsoft.Policies.WindowsDefender:DeviceControl">Device Control</string></strings>