System › User Profiles
Maximum retries to unload and update user profile
Supported on Windows Server 2003, Windows XP, and Windows 2000 only
What it does
This policy setting determines how many times the system tries to unload and update the registry portion of a user profile. When the number of trials specified by this policy setting is exhausted, the system stops trying. As a result, the user profile might not be current, and local and roaming user profiles might not match. When a user logs off of the computer, the system unloads the user-specific section of the registry (HKEY_CURRENT_USER) into a file (NTUSER.DAT) and updates it. However, if another program or service is reading or editing the registry, the system cannot unload it. The system tries repeatedly (at a rate of once per second) to unload and update the registry settings. By default, the system repeats its periodic attempts 60 times (over the course of one minute). If you enable this policy setting, you can adjust the number of times the system tries to unload and update the user's registry settings. (You cannot adjust the retry rate.) If you disable this policy setting or do not configure it, the system repeats its attempt 60 times. If you set the number of retries to 0, the system tries just once to unload and update the user's registry settings. It does not try again. Note: This policy setting is particularly important to servers running Remote Desktop Services. Because Remote Desktop Services edits the users' registry settings when they log off, the system's first few attempts to unload the user settings are more likely to fail. This policy setting does not affect the system's attempts to update the files in the user profile. Tip: Consider increasing the number of retries specified in this policy setting if there are many user profiles stored in the computer's memory. This indicates that the system has not been able to unload the profile. Also, check the Application Log in Event Viewer for events generated by Userenv. The system records an event whenever it tries to unload the registry portion of the user profile. The system also records an event when it fails to update the files in a user profile.
What it writes
- Hive
- HKEY_LOCAL_MACHINE
- Registry key
Software\Policies\Microsoft\Windows\System
Why it needs changes for Intune
- Policy references a Windows supportedOn definition.
- ADMX-INTUNE-WINDOWS-SUPPORTEDON-REFERENCE
In Intune
No native CSP; import the ADMX (needs changes first).
From Microsoft's Policy CSP DDF files (DDF v2 Files, February 2026), read 18 Oct 2026.
Options
| Option | Type | Registry value | Allowed values |
|---|---|---|---|
| Max retriesRequiredDefault: 60 | Number | ProfileUnloadTimeout |
0 to 4294967295 |
Configure and deploy
Choose a state and the option values; the output below is generated from the template for exactly that.
Enabled · Computer · template defaults
Registry file (.reg)
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\System]
"ProfileUnloadTimeout"=dword:0000003C
PowerShell
$ErrorActionPreference = 'Stop'
function Set-RegistryValue {
param(
[Parameter(Mandatory = $true)][string] $Path,
[Parameter(Mandatory = $true)][string] $Name,
[Parameter(Mandatory = $true)][string] $PropertyType,
[Parameter(Mandatory = $true)][object] $Value
)
if (-not (Test-Path -LiteralPath $Path)) {
New-Item -Path $Path -Force | Out-Null
}
New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}
function Remove-RegistryValue {
param(
[Parameter(Mandatory = $true)][string] $Path,
[Parameter(Mandatory = $true)][string] $Name
)
if (Test-Path -LiteralPath $Path) {
Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
}
}
function Clear-RegistryKeyValues {
param(
[Parameter(Mandatory = $true)][string] $Path
)
if (-not (Test-Path -LiteralPath $Path)) {
return
}
foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
}
}
# Policy: Maximum retries to unload and update user profile
# Name: ProfileUnloadTimeout
# Scope: Machine
# State: Enabled
# Source: UserProfiles.admx
Set-RegistryValue -Path 'Registry::HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\System' -Name 'ProfileUnloadTimeout' -PropertyType 'DWord' -Value 60
- The OMA-URI is an inferred ADMX-backed Policy CSP candidate derived from the source ADMX file name and policy name.
- Some Microsoft policies use built-in Policy CSP pages whose area names don't match the ADMX file name, so verify the candidate against Microsoft Learn before deployment.
ADMX profile candidate (OMA-URI)
./Device/Vendor/MSFT/Policy/Config/ADMX_UserProfiles/ProfileUnloadTimeoutADMX SyncML candidate
<SyncML xmlns="SYNCML:SYNCML1.2">
<SyncBody>
<Replace>
<CmdID>1</CmdID>
<Item>
<Meta>
<Format>chr</Format>
<Type>text/plain</Type>
</Meta>
<Target>
<LocURI>./Device/Vendor/MSFT/Policy/Config/ADMX_UserProfiles/ProfileUnloadTimeout</LocURI>
</Target>
<Data><enabled/>
<data id="ProfileUnloadTimeoutPrompt" value="60"/></Data>
</Item>
</Replace>
<Final/>
</SyncBody>
</SyncML>Intune remediation scripts
Detection
$ErrorActionPreference = 'Stop'
$reasons = [System.Collections.Generic.List[string]]::new()
function Test-RegistryValueExists {
param(
[Parameter(Mandatory = $true)][string] $Path,
[Parameter(Mandatory = $true)][string] $Name
)
if (-not (Test-Path -LiteralPath $Path)) {
return $false
}
return $null -ne (Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue)
}
function Test-RegistryValueEquals {
param(
[Parameter(Mandatory = $true)][string] $Path,
[Parameter(Mandatory = $true)][string] $Name,
[Parameter(Mandatory = $true)][string] $Kind,
[Parameter(Mandatory = $true)][object] $Expected
)
if (-not (Test-Path -LiteralPath $Path)) {
return $false
}
$valueObject = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue
if ($null -eq $valueObject) {
return $false
}
$actual = $valueObject.$Name
switch ($Kind) {
'String' { return [string]$actual -ceq [string]$Expected }
'ExpandString' { return [string]$actual -ceq [string]$Expected }
'DWord' { return [uint32]$actual -eq [uint32]$Expected }
'QWord' { return [uint64]$actual -eq [uint64]$Expected }
'MultiString' {
$actualArray = @($actual)
$expectedArray = @($Expected)
if ($actualArray.Count -ne $expectedArray.Count) { return $false }
for ($index = 0; $index -lt $actualArray.Count; $index++) {
if ([string]$actualArray[$index] -cne [string]$expectedArray[$index]) { return $false }
}
return $true
}
'Binary' {
$actualArray = [byte[]]$actual
$expectedArray = [byte[]]$Expected
if ($actualArray.Length -ne $expectedArray.Length) { return $false }
for ($index = 0; $index -lt $actualArray.Length; $index++) {
if ($actualArray[$index] -ne $expectedArray[$index]) { return $false }
}
return $true
}
default { return [string]$actual -ceq [string]$Expected }
}
}
# Policy: Maximum retries to unload and update user profile
# Name: ProfileUnloadTimeout
# Scope: Machine
# State: Enabled
# Source: UserProfiles.admx
$isMatch = Test-RegistryValueEquals -Path 'Registry::HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\System' -Name 'ProfileUnloadTimeout' -Kind 'DWord' -Expected 60
if (-not $isMatch) {
$reasons.Add('Value mismatch: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\System\ProfileUnloadTimeout') | Out-Null
}
if ($reasons.Count -eq 0) {
Write-Output 'Compliant'
exit 0
}
$reasons | ForEach-Object { Write-Output $_ }
exit 1
Remediation
$ErrorActionPreference = 'Stop'
function Set-RegistryValue {
param(
[Parameter(Mandatory = $true)][string] $Path,
[Parameter(Mandatory = $true)][string] $Name,
[Parameter(Mandatory = $true)][string] $PropertyType,
[Parameter(Mandatory = $true)][object] $Value
)
if (-not (Test-Path -LiteralPath $Path)) {
New-Item -Path $Path -Force | Out-Null
}
New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}
function Remove-RegistryValue {
param(
[Parameter(Mandatory = $true)][string] $Path,
[Parameter(Mandatory = $true)][string] $Name
)
if (Test-Path -LiteralPath $Path) {
Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
}
}
function Clear-RegistryKeyValues {
param(
[Parameter(Mandatory = $true)][string] $Path
)
if (-not (Test-Path -LiteralPath $Path)) {
return
}
foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
}
}
# Policy: Maximum retries to unload and update user profile
# Name: ProfileUnloadTimeout
# Scope: Machine
# State: Enabled
# Source: UserProfiles.admx
Set-RegistryValue -Path 'Registry::HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\System' -Name 'ProfileUnloadTimeout' -PropertyType 'DWord' -Value 60
History 5 retained releases
- 22H2 · 1.015 Jul 2024
- Already present in the first release ChangeIntel keeps.
4 later releases left it unchanged.
Template
- Internal name
ProfileUnloadTimeout- Namespace
Microsoft.Policies.UserProfiles- Template file
UserProfiles.admx- Release
- Windows 11 25H2 · 1.0 · file set
de4e49983ebd651f…
Definition, editor controls and support
Definition
<policy class="Machine" displayName="$(string.ProfileUnloadTimeout)" explainText="$(string.ProfileUnloadTimeout_Help)" key="Software\Policies\Microsoft\Windows\System" name="ProfileUnloadTimeout" presentation="$(presentation.ProfileUnloadTimeout)" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<parentCategory ref="Microsoft.Policies.UserProfiles:UserProfiles" />
<supportedOn ref="Microsoft.Policies.Windows:SUPPORTED_WindowsPreVista" />
<elements>
<decimal id="ProfileUnloadTimeoutPrompt" maxValue="4294967295" required="true" valueName="ProfileUnloadTimeout" />
</elements>
</policy>Editor controls
<presentation id="ProfileUnloadTimeout" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<decimalTextBox defaultValue="60" refId="ProfileUnloadTimeoutPrompt" spinStep="5">Max retries: </decimalTextBox>
</presentation>Supported platforms and category
Microsoft.Policies.Products:product:MicrosoftWindows
sha256:4b3cb6917b5e5b7cd142c0157f10882786b3e9ee67c29fd7b8f4c6cb2eec5fe7
Microsoft.Policies.UserProfiles:category:UserProfiles
<category displayName="$(string.UserProfiles)" name="UserProfiles" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<parentCategory ref="Microsoft.Policies.Windows:System" />
</category>
Microsoft.Policies.Windows:category:System
<category displayName="$(string.System)" explainText="$(string.System_Help)" name="System" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
Microsoft.Policies.Windows:definition:SUPPORTED_WindowsPreVista
<definition displayName="$(string.SUPPORTED_WindowsPreVista)" name="SUPPORTED_WindowsPreVista" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<or>
<range maxVersionIndex="3" minVersionIndex="1" ref="Microsoft.Policies.Products:MicrosoftWindows" />
</or>
</definition>
Microsoft.Policies.Products:product:MicrosoftWindows
<product displayName="$(string.MicrosoftWindows)" name="MicrosoftWindows" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<majorVersion displayName="$(string.MicrosoftWindows2000)" name="MicrosoftWindows2000" versionIndex="1">
<minorVersion displayName="$(string.MicrosoftWindows2000_RTM)" name="MicrosoftWindows2000_RTM" versionIndex="0" />
<minorVersion displayName="$(string.MicrosoftWindows2000_SP1)" name="MicrosoftWindows2000_SP1" versionIndex="1" />
<minorVersion displayName="$(string.MicrosoftWindows2000_SP2)" name="MicrosoftWindows2000_SP2" versionIndex="2" />
<minorVersion displayName="$(string.MicrosoftWindows2000_SP3)" name="MicrosoftWindows2000_SP3" versionIndex="3" />
<minorVersion displayName="$(string.MicrosoftWindows2000_SP4)" name="MicrosoftWindows2000_SP4" versionIndex="4" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindowsXP)" name="MicrosoftWindowsXP" versionIndex="2">
<minorVersion displayName="$(string.MicrosoftWindowsXP_RTM)" name="MicrosoftWindowsXP_RTM" versionIndex="0" />
<minorVersion displayName="$(string.MicrosoftWindowsXP_SP1)" name="MicrosoftWindowsXP_SP1" versionIndex="1" />
<minorVersion displayName="$(string.MicrosoftWindowsXP_SP2)" name="MicrosoftWindowsXP_SP2" versionIndex="2" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindowsServer2003)" name="MicrosoftWindowsServer2003" versionIndex="3">
<minorVersion displayName="$(string.MicrosoftWindowsServer2003_RTM)" name="MicrosoftWindowsServer2003_RTM" versionIndex="0" />
<minorVersion displayName="$(string.MicrosoftWindowsServer2003_SP1)" name="MicrosoftWindowsServer2003_SP1" versionIndex="1" />
<minorVersion displayName="$(string.MicrosoftWindowsServer2003_R2)" name="MicrosoftWindowsServer2003_R2" versionIndex="2" />
<minorVersion displayName="$(string.MicrosoftWindowsServer2003_SP2)" name="MicrosoftWindowsServer2003_SP2" versionIndex="3" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindowsVista)" name="MicrosoftWindowsVista" versionIndex="4">
<minorVersion displayName="$(string.MicrosoftWindowsVista_RTM)" name="MicrosoftWindowsVista_RTM" versionIndex="0" />
<minorVersion displayName="$(string.MicrosoftWindowsVista_SP1)" name="MicrosoftWindowsVista_SP1" versionIndex="1" />
</majorVersion>
<majorVersion displayName="$(string.WindowsServer2008)" name="WindowsServer2008" versionIndex="5">
<minorVersion displayName="$(string.WindowsServer2008_RTM)" name="WindowsServer2008_RTM" versionIndex="0" />
<minorVersion displayName="$(string.WindowsServer2008_R2)" name="WindowsServer2008_R2" versionIndex="1" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows7)" name="MicrosoftWindows7" versionIndex="6">
<minorVersion displayName="$(string.MicrosoftWindows7_RTM)" name="MicrosoftWindows7_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindowsServer8)" name="MicrosoftWindowsServer8" versionIndex="7">
<minorVersion displayName="$(string.MicrosoftWindowsServer8_RTM)" name="MicrosoftWindowsServer8_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows8)" name="MicrosoftWindows8" versionIndex="8">
<minorVersion displayName="$(string.MicrosoftWindows8_RTM)" name="MicrosoftWindows8_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows_RT)" name="MicrosoftWindows_RT" versionIndex="9">
<minorVersion displayName="$(string.MicrosoftWindows_RT_RTM)" name="MicrosoftWindows_RT_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindowsServer_6_3)" name="MicrosoftWindowsServer_6_3" versionIndex="10">
<minorVersion displayName="$(string.MicrosoftWindowsServer_6_3_RTM)" name="MicrosoftWindowsServer_6_3_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows_6_3)" name="MicrosoftWindows_6_3" versionIndex="11">
<minorVersion displayName="$(string.MicrosoftWindows_6_3_RTM)" name="MicrosoftWindows_6_3_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows_6_3_RT)" name="MicrosoftWindows_6_3_RT" versionIndex="12">
<minorVersion displayName="$(string.MicrosoftWindows_6_3_RT_RTM)" name="MicrosoftWindows_6_3_RT_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindowsServer_10_0)" name="MicrosoftWindowsServer_10_0" versionIndex="13">
<minorVersion displayName="$(string.MicrosoftWindowsServer_10_0_RTM)" name="MicrosoftWindowsServer_10_0_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows_10_0)" name="MicrosoftWindows_10_0" versionIndex="14">
<minorVersion displayName="$(string.MicrosoftWindows_10_0_RTM)" name="MicrosoftWindows_10_0_RTM" versionIndex="0" />
</majorVersion>
<majorVersion displayName="$(string.MicrosoftWindows_10_0_RT)" name="MicrosoftWindows_10_0_RT" versionIndex="15">
<minorVersion displayName="$(string.MicrosoftWindows_10_0_RT_RTM)" name="MicrosoftWindows_10_0_RT_RTM" versionIndex="0" />
</majorVersion>
</product>
<strings><string id="Microsoft.Policies.Products:MicrosoftWindows">Windows operating system</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000">Windows 2000 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_RTM">Windows 2000</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP1">Windows 2000 Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP2">Windows 2000 Service Pack 2</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP3">Windows 2000 Service Pack 3</string><string id="Microsoft.Policies.Products:MicrosoftWindows2000_SP4">Windows 2000 Service Pack 4</string><string id="Microsoft.Policies.Products:MicrosoftWindows7">Windows 7 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows7_RTM">Windows 7</string><string id="Microsoft.Policies.Products:MicrosoftWindows8">Windows 8 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows8_RTM">Windows 8</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003">Windows Server 2003 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_R2">Windows Server 2003 R2</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_RTM">Windows Server 2003</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_SP1">Windows Server 2003 Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer2003_SP2">Windows Server 2003 Service Pack 2</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer8">Windows Server 2012 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer8_RTM">Windows Server 2012</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_10_0">Windows Server 2016 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_10_0_RTM">Windows Server 2016</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_6_3">Windows Server 2012 R2 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsServer_6_3_RTM">Windows Server 2012 R2</string><string id="Microsoft.Policies.Products:MicrosoftWindowsVista">Windows Vista operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsVista_RTM">Windows Vista</string><string id="Microsoft.Policies.Products:MicrosoftWindowsVista_SP1">Windows Vista Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP">Windows XP operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP_RTM">Windows XP</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP_SP1">Windows XP Service Pack 1</string><string id="Microsoft.Policies.Products:MicrosoftWindowsXP_SP2">Windows XP Service Pack 2</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0">Windows 10 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0_RT">Windows 10 RT operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0_RTM">Windows 10</string><string id="Microsoft.Policies.Products:MicrosoftWindows_10_0_RT_RTM">Windows 10 RT</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3">Windows 8.1 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3_RT">Windows RT 8.1 operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3_RTM">Windows 8.1</string><string id="Microsoft.Policies.Products:MicrosoftWindows_6_3_RT_RTM">Windows RT 8.1</string><string id="Microsoft.Policies.Products:MicrosoftWindows_RT">Windows RT operating systems</string><string id="Microsoft.Policies.Products:MicrosoftWindows_RT_RTM">Windows RT</string><string id="Microsoft.Policies.Products:WindowsServer2008">Windows Server 2008 operating systems</string><string id="Microsoft.Policies.Products:WindowsServer2008_R2">Windows Server 2008 R2</string><string id="Microsoft.Policies.Products:WindowsServer2008_RTM">Windows Server 2008</string></strings>
Microsoft.Policies.UserProfiles:category:UserProfiles
<category displayName="$(string.UserProfiles)" name="UserProfiles" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<parentCategory ref="Microsoft.Policies.Windows:System" />
</category>
<strings><string id="Microsoft.Policies.UserProfiles:UserProfiles">User Profiles</string></strings>
Microsoft.Policies.Windows:category:System
<category displayName="$(string.System)" explainText="$(string.System_Help)" name="System" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
<strings><string id="Microsoft.Policies.Windows:System">System</string><string id="Microsoft.Policies.Windows:System_Help">Allows configuration of various system component settings.</string></strings>
Microsoft.Policies.Windows:definition:SUPPORTED_WindowsPreVista
<definition displayName="$(string.SUPPORTED_WindowsPreVista)" name="SUPPORTED_WindowsPreVista" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
<or>
<range maxVersionIndex="3" minVersionIndex="1" ref="Microsoft.Policies.Products:MicrosoftWindows" />
</or>
</definition>
<strings><string id="Microsoft.Policies.Windows:SUPPORTED_WindowsPreVista">Windows Server 2003, Windows XP, and Windows 2000 only</string></strings>