Recorded 14 Oct 2026 at 11:22 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position.
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Microsoft 365 roadmapMicrosoft 365 roadmap
Dynamics 365 Field Service: Support multiple payers across Work Order lines
Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit.
This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.