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Recorded 25 Oct 2026 at 20:06 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Customer Service: Inactivate quality evaluation records

Quality managers can now inactivate evaluation records that should no longer contribute to scoring or reporting. Inactive evaluations are preserved for traceability but excluded from overall score calculations and analytics. This helps teams correct reporting outcomes when evaluations were created in error, used the wrong criteria, were duplicates, or should otherwise be removed from active quality results.

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Field-level log (17)

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  1. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  2. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  3. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  4. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  5. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  6. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  7. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  8. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  9. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  10. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  11. 18 Oct 2026 · 14:54:30 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  12. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  13. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  14. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  15. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  16. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  17. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 13:19 UTC · 273 of 275 readable · 271 fully read · documentation 469/469 current

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