Recorded 15 Oct 2026 at 14:22 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position.
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Microsoft 365 roadmapMicrosoft 365 roadmap
Dynamics 365 Field Service: Microsoft Copilot in Field Service Mobile app
Microsoft Copilot in the Dynamics 365 Field Service mobile app brings conversational AI chat capabilities directly to frontline workers. Once enabled, technicians can ask natural-language questions about Dynamics 365 Field Service data and receive contextual answers based on the app experience and their organization’s Dataverse data. With standard capabilities, Dataverse Q&A supports questions such as “What is the work history of this asset?” or “Who worked on this job last?” Organizations can also extend the with custom experiences and agents available to frontline and back-office users.
What it said
Roadmap ID
571663
Status
In development
General availability target
February CY2027
Preview target
Not stated
Products
Dynamics 365 Field Service
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
Targeted Release
Platforms
Android, Desktop, iOS
Added to the roadmap
24 Sep 2026 22:58 UTC
Last changed
24 Sep 2026 22:58 UTC
Source evidence when recorded
Microsoft 365 roadmap
Complete at observationRead 15 Oct 2026 at 14:22 UTC
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