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Recorded 5 Nov 2026 at 17:01 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Dynamics 365 Field Service: Microsoft Copilot in Field Service Mobile app

Microsoft Copilot in the Dynamics 365 Field Service mobile app brings conversational AI chat capabilities directly to frontline workers. Once enabled, technicians can ask natural-language questions about Dynamics 365 Field Service data and receive contextual answers based on the app experience and their organization’s Dataverse data. With standard capabilities, Dataverse Q&A supports questions such as “What is the work history of this asset?” or “Who worked on this job last?” Organizations can also extend the with custom experiences and agents available to frontline and back-office users.

What changed

  1. Availability target: Not stated → February CY2027
  2. Availability target: February CY2027 → Not stated
  3. Availability target: Not stated → February CY2027
  4. Availability target: February CY2027 → Not stated
  5. Release phases: Targeted Release → General Availability
Page history

Changes are dated when recorded; day views use the last saved version from that UTC day, and citations stay fixed.

Cite this version
Field-level log (56)

Up to 100 recent field edits are shown; older edits may be outside retention.

  1. 5 Nov 2026 · 17:01:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 4 Nov 2026 · 15:02:25 UTC Last changed24 Sep 2026 22:58 UTC → 15 Oct 2026 22:47 UTC
  3. 4 Nov 2026 · 15:02:25 UTC General availability targetNot stated → February CY2027
  4. 4 Nov 2026 · 15:02:25 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  5. 4 Nov 2026 · 15:02:25 UTC Source coverage: microsoft-365-roadmapCurrent
  6. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items → No longer listed in this observation
  7. 4 Nov 2026 · 15:02:25 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  8. 4 Nov 2026 · 15:02:25 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=571663
  9. 4 Nov 2026 · 13:26:53 UTC Last changed15 Oct 2026 22:47 UTC → 24 Sep 2026 22:58 UTC
  10. 4 Nov 2026 · 13:26:53 UTC General availability targetFebruary CY2027 → Not stated
  11. 4 Nov 2026 · 13:26:53 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  12. 4 Nov 2026 · 13:26:53 UTC Source coverage: merill-message-center-archiveCurrent
  13. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  14. 4 Nov 2026 · 13:26:53 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=571663 → No longer listed in this observation
  15. 4 Nov 2026 · 13:26:53 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items
  16. 4 Nov 2026 · 13:10:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  17. 4 Nov 2026 · 11:04:04 UTC Last changed24 Sep 2026 22:58 UTC → 15 Oct 2026 22:47 UTC
  18. 4 Nov 2026 · 11:04:04 UTC General availability targetNot stated → February CY2027
  19. 4 Nov 2026 · 11:04:04 UTC Source coverage: merill-message-center-archiveCurrent → Not collected
  20. 4 Nov 2026 · 11:04:04 UTC Source coverage: microsoft-365-roadmapCurrent
  21. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items → No longer listed in this observation
  22. 4 Nov 2026 · 11:04:04 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  23. 4 Nov 2026 · 11:04:04 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=571663
  24. 4 Nov 2026 · 10:01:18 UTC Last changed15 Oct 2026 22:47 UTC → 24 Sep 2026 22:58 UTC
  25. 4 Nov 2026 · 10:01:18 UTC General availability targetFebruary CY2027 → Not stated
  26. 4 Nov 2026 · 10:01:18 UTC Source coverage: microsoft-365-roadmapIncomplete → Not collected
  27. 4 Nov 2026 · 10:01:18 UTC Source coverage: merill-message-center-archiveCurrent
  28. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items → No longer listed in this observation
  29. 4 Nov 2026 · 10:01:18 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/en-us/microsoft-365/roadmap?id=571663 → No longer listed in this observation
  30. 4 Nov 2026 · 10:01:18 UTC Link: Dynamics 365 Field Service/roadmap?topic=Dynamics%20365%20Field%20Service&period=all#items
  31. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  32. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  33. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  34. 28 Oct 2026 · 08:37:56 UTC Link: Microsoft roadmap entryhttps://www.microsoft.com/microsoft-365/roadmap?id=571663 → https://www.microsoft.com/en-us/microsoft-365/roadmap?id=571663
  35. 26 Oct 2026 · 18:49:55 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  36. 26 Oct 2026 · 17:48:57 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  37. 26 Oct 2026 · 06:24:14 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM571663
  38. 25 Oct 2026 · 20:06:13 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  39. 25 Oct 2026 · 18:13:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  40. 24 Oct 2026 · 11:31:34 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  41. 24 Oct 2026 · 09:51:08 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  42. 23 Oct 2026 · 09:33:49 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  43. 23 Oct 2026 · 08:31:50 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  44. 22 Oct 2026 · 18:42:24 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  45. 22 Oct 2026 · 17:41:25 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  46. 21 Oct 2026 · 20:45:25 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  47. 21 Oct 2026 · 19:44:24 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  48. 18 Oct 2026 · 14:54:30 UTC Link: Dynamics 365/roadmap?topic=Dynamics%20365&period=all#items
  49. 15 Oct 2026 · 23:32:54 UTC Last changed24 Sep 2026 22:58 UTC → 15 Oct 2026 22:47 UTC
  50. 15 Oct 2026 · 23:32:54 UTC Release phasesTargeted Release → General Availability
  51. 15 Oct 2026 · 14:22:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  52. 15 Oct 2026 · 13:21:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  53. 15 Oct 2026 · 12:20:54 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  54. 15 Oct 2026 · 11:19:54 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  55. 14 Oct 2026 · 11:54:40 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  56. 14 Oct 2026 · 11:22:42 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 23:12 UTC · 273 of 275 readable · 271 fully read · documentation 469/469 current