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Recorded 4 Nov 2026 at 07:16 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft 365 roadmapMicrosoft 365 roadmap

Dynamics 365 Customer Service: Shared analytics for historical reporting

Dynamics 365 Customer Service provides out-of-the-box historical reporting built on a shared analytics foundation: a scalable, open, and AI-ready data foundation for Customer Experience and AI analytics scenarios across Dynamics 365. It uses a lakehouse-based architecture that can scale with data volume, supports curated analytics datasets for direct querying, and enables consistent reporting and semantic definitions across reports, agents, and copilots.

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  1. 4 Nov 2026 · 07:16:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 3 Nov 2026 · 10:16:39 UTC Source coverage: microsoft-365-roadmapIncomplete → Current
  3. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  4. 29 Oct 2026 · 02:32:28 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM574112
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 13:19 UTC · 273 of 275 readable · 271 fully read · documentation 469/469 current

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