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Some sources, documents or advisories need attention: 274/275 feeds/APIs · 469/469 docs · 8/9 advisories · checked 22:09 UTC Customize Public modeDiscuss ChangeIntel on Discord

Recorded 3 Nov 2026 at 09:13 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.

Microsoft Contact Center Intelligence: Tools

Tools are building blocks that let your agent interact with external systems. Tools expand what your agent can do, and your agent can perform various actions in response to user requests or autonomous triggers. Each tool represents a specific capability that your agent can perform. For example, you can equip your agent with tools that perform tasks like: Send emails by using the Office 365 Outlook connector Check the current weather conditions and forecasts Read and write data from Dataverse Read and post messages to Teams

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  1. 3 Nov 2026 · 09:13:39 UTC Source coverage: microsoft-365-roadmapCurrent → Incomplete
  2. 29 Oct 2026 · 02:32:28 UTC Link: Microsoft 365 Message Center Archive by Merill Fernandohttps://mc.merill.net/message/RM575274
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 22:09 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current