Recorded 22 Oct 2026 at 18:59 UTC. This is what ChangeIntel recorded, including the title, summary, facts and links. It is not a statement of the source's current position. See the latest record.
Microsoft Entra roleMicrosoft Learn
Helpdesk Administrator
Can reset passwords for non-administrators and Helpdesk Administrators.
What it said
- Permission coverage
- Documented resource actions
- Action: microsoft.azure.serviceHealth/allEntities/allTasks
- Read and configure Azure Service Health
- Action: microsoft.azure.supportTickets/allEntities/allTasks
- Create and manage Azure support tickets
- Action: microsoft.directory/bitlockerKeys/key/read
- Read bitlocker metadata and key on devices
- Action: microsoft.directory/deviceLocalCredentials/standard/read
- Read all properties of the backed up local administrator account credentials for Microsoft Entra joined devices, except the password
- Action: microsoft.directory/users/invalidateAllRefreshTokens
- Force sign-out by invalidating user refresh tokens
- Action: microsoft.directory/users/password/update
- Reset passwords for all users
- Action: microsoft.office365.serviceHealth/allEntities/allTasks
- Read and configure Service Health in the Microsoft 365 admin center
- Action: microsoft.office365.supportTickets/allEntities/allTasks
- Create and manage Microsoft 365 service requests
- Action: microsoft.office365.webPortal/allEntities/standard/read
- Read basic properties on all resources in the Microsoft 365 admin center