Public mode

No access to your tenant or devices. Every item links to its source. What this means

Sources need attention Customize Public modeDiscuss ChangeIntel on Discord

GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject

CVSS 4.0 5.1 MEDIUMCVSS 3.1 5.4 MEDIUMCheck source for fixed versionsKEV status unknown

Historical advisory recorded 23 Oct 2026 15:48:27 UTC. Read the latest advisory.

cve-program · CVE-2026-23756

Published

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

Read the publisher's advisory

Affected versions, risk and source history

cve-program · CVE-2026-23756

Published

GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

Source published
20 Apr 2026 17:30:51 UTC
Source modified
1 Oct 2026 15:19:50 UTC
Saved here
23 Oct 2026 15:48:27 UTC
Source terms
CVE Program Terms of Use

Original source record · Cite this exact observation · Complete original publisher JSON

Source: cve-program · CVE Program Terms of Use. The publisher's wording is preserved. ChangeIntel groups the information and labels changes. The JSON record includes additional source fields.

CVSS 4.0 · 5.1 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

CVSS 3.1 · 5.4 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 15:26 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current