SimpleHelp Authentication Bypass via Missing OIDC JWT Signature Verification

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

Source published

12 Jun 2026 17:07:05 UTC

Source modified

7 Oct 2026 19:26:16 UTC

Observed here

23 Oct 2026 15:48:27 UTC

Source terms

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CVSS 4.0 · 9.5 CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

CVSS 3.1 · 10.0 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H