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SimpleHelp Authentication Bypass via Missing OIDC JWT Signature Verification

Collected exploitation and prediction evidence

Risk source coverage

CISA KEV is observed exploitation evidence. FIRST EPSS is a dated prediction of exploitation in the next 30 days. Missing scores are unknown. This collector requests predictions only for explicit CVE aliases in the public NuGet archive; Microsoft release views retain their existing prediction scope.

CVE-2026-48558

Exact risk observation. Current source statements above are a separate evidence layer. Latest risk evidence.

CISA KEV listing collected · added 29 Jun 2026 · SimpleHelp · SimpleHelp

SimpleHelp contains an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication.

CISA source · CISA-cited reference

EPSS unknown / outside the collected prediction scope.

Observed 23 Oct 2026 16:01:26 UTC · Complete immutable risk JSON

cve-program · CVE-2026-48558

Published

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

Source published
12 Jun 2026 17:07:05 UTC
Source modified
7 Oct 2026 19:26:16 UTC
Observed here
23 Oct 2026 15:48:27 UTC
Source terms
CVE Program Terms of Use

Original source record · Cite this exact observation · Complete original publisher JSON

This view projects the publisher's source fields for reading; the original JSON retains additional fields and CVE enrichment containers. Attribution: cve-program · CVE Program Terms of Use. Source text is retained; field grouping and change labels are provided by ChangeIntel.

CVSS 4.0 · 9.5 CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

CVSS 3.1 · 10.0 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 11 Nov 11:03 UTC · 264 of 275 readable · 263 fully read · documentation 469/469 current