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Authentication registration campaigns

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Microsoft's edit ·

Add note about snooze count persistence in registration campaign

Microsoft's commit message in MicrosoftDocs/entra-docs · commit 06cc070 · +7 −3 lines · also on GitHub

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22 title: Run a registration campaign to set up passkey or Microsoft Authenticator
33 description: Learn how to run a registration campaign in Microsoft Entra ID to nudge users toward passkeys or Microsoft Authenticator for stronger sign-in security.
44 ms.topic: how-to
5 −ms.date: 05/04/2026
5 +ms.date: 05/20/2026
66 author: justinha
77 ms.reviewer: marisanchez
88 ai-usage: ai-assisted
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1616
1717 Registration campaigns support two authentication methods:
1818
19 −
2019 - **Passkey (FIDO2)** — Nudge users to register a passkey, which includes both synced passkeys and device-bound passkeys.
21 −- - **Microsoft Authenticator** — Nudge users to download and set up the Authenticator app for push notifications.
20 +- **Microsoft Authenticator** — Nudge users to download and set up the Authenticator app for push notifications.
2221
2322 > [!NOTE]
2423 > A registration campaign can only target one authentication method at a time. You can't run campaigns for both Microsoft Authenticator and passkeys simultaneously in the same tenant.
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9796 If the registration campaign state is set to **Enabled**, you can configure the experience for end users by using **Limited number of snoozes**:
9897 - If **Limited number of snoozes** is Enabled, users can skip the interrupt prompt 3 times, after which they're forced to register the targeted authentication method.
9998 - If **Limited number of snoozes** is Disabled, users can snooze an unlimited number of times and avoid registration.
99 +
100 + > [!NOTE]
101 + > When **Limited number of snoozes** is enabled, the snooze count is tracked per user and persists across campaign restarts or configuration changes (including targeted method updates). This ensures a consistent and predictable registration experience.
100102
101103 **Days allowed to snooze** sets the period between two successive interrupt prompts. For example, if it's set to 3 days, users who skipped registration don't get prompted again until after 3 days.
102104
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107109 - **Passkey** — Nudge users to register a passkey (includes both synced passkeys and device-bound passkeys).
108110
109111 1. Select any users or groups to exclude from the registration campaign, and then select **Save**.
112 +
113 + :::image type="content" source="./media/how-to-mfa-registration-campaign/enabled-passkey-campaign.png" alt-text="Screenshot of the Registration campaign page in the Microsoft Entra admin center showing an enabled passkey campaign with authentication method, snooze settings, and include/exclude targets.":::
110114
111115 ## Enable the registration campaign policy using Graph Explorer
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