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GSA coexistence with Cisco Umbrella

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Microsoft's edit ·

Fixes blocking issues from pre-review.

Microsoft's commit message in MicrosoftDocs/entra-docs · commit 2b9c53f · +23 −26 lines · also on GitHub

⋯ 4 unchanged lines
55 ms.author: kenwith
66 manager: dougeby
77 ms.topic: conceptual
8 −ms.date: 08/26/2025
8 +ms.date: 10/03/2025
99 ms.service: global-secure-access
1010 ms.subservice: entra-private-access
1111 ms.reviewer: shkhalid
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3030
3131 ## Prerequisites
3232
33 −- Cisco SWG features must be disabled for these configurations.
34 −- Integration with Microsoft Entra ID is recommended for best user experience.
33 +1. Cisco SWG features must be disabled for these configurations.
34 +1. Integration with Microsoft Entra ID is recommended for best user experience.
3535
36 −## Global Secure Access setup
36 +### Global Secure Access setup
3737
3838 To configure Global Secure Access:
3939
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4949 > [!NOTE]
5050 > Private Network Connectors are required for Private Access applications.
5151
52 −## Cisco Umbrella setup
52 +### Cisco Umbrella setup
5353
5454 To configure Cisco Umbrella:
5555
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136136 #### Steps
137137
138138 **Global Secure Access configuration:**
139 −- Enable Internet Access and Microsoft Access forwarding profiles.
140 −- Install and configure the Global Secure Access client for Windows or macOS.
139 +1. Enable Internet Access and Microsoft Access forwarding profiles.
140 +1. Install and configure the Global Secure Access client for Windows or macOS.
141141
142142 **Cisco configuration:**
143 −- Configure the required destinations bypasses. For instructions, see [Bypass Global Secure Access IPs and FQDNs in Umbrella/Cisco Secure Access](#bypass-global-secure-access-ips-and-fqdns-in-umbrellacisco-secure-access) and select the tab for **Cisco Secure Access portal** or **Umbrella portal**.
144 −- Disable the SWG for [Umbrella devices](https://docs.umbrella.com/umbrella-user-guide/docs/selective-enablement#disable-the-swg-module) or [Cisco Secure Access devices](https://docs.sse.cisco.com/sse-user-guide/docs/edit-roaming-devices-internet-security-settings#disable-the-internet-security-settings).
145 −
146 −- Install and configure Cisco Secure Client software with the Umbrella module.
143 +1. Configure the required destinations bypasses. For instructions, see [Bypass Global Secure Access IPs and FQDNs in Umbrella/Cisco Secure Access](#bypass-global-secure-access-ips-and-fqdns-in-umbrellacisco-secure-access) and select the tab for **Cisco Secure Access portal** or **Umbrella portal**.
144 +1. Disable the SWG for [Umbrella devices](https://docs.umbrella.com/umbrella-user-guide/docs/selective-enablement#disable-the-swg-module) or [Cisco Secure Access devices](https://docs.sse.cisco.com/sse-user-guide/docs/edit-roaming-devices-internet-security-settings#disable-the-internet-security-settings).
145 +1. Install and configure Cisco Secure Client software with the Umbrella module.
147146
148147 **Validation:**
149 −- Ensure both clients are enabled and the Umbrella profile is `Active`.
150 −- To verify rules are applied and health checks pass, use Advanced Diagnostics in the Global Secure Access client.
151 −- Test traffic flow by accessing various sites and validating traffic logs in both platforms.
148 +1. Ensure both clients are enabled and the Umbrella profile is `Active`.
149 +1. To verify rules are applied and health checks pass, use Advanced Diagnostics in the Global Secure Access client.
150 +1. Test traffic flow by accessing various sites and validating traffic logs in both platforms.
152151 1. In the system tray, right-click Global Secure Access Client > Advanced Diagnostics > Traffic tab > Start collecting.
153152 2. Access `bing.com`, `salesforce.com`, `yelp.com` in browsers.
154153 3. Verify Global Secure Access client **is** capturing traffic for these sites. We **do not** expect to see destination FQDN information for these sites in the traffic tab.
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166165 #### Steps
167166
168167 **Global Secure Access configuration:**
169 −- Enable Internet Access, Microsoft Access, and Private Access forwarding profiles.
170 −- Install a private network connector.
171 −- Configure Quick Access and Private DNS.
172 −- Install and configure the Global Secure Access client for Windows or macOS.
168 +1. Enable Internet Access, Microsoft Access, and Private Access forwarding profiles.
169 +1. Install a private network connector.
170 +1. Configure Quick Access and Private DNS.
171 +1. Install and configure the Global Secure Access client for Windows or macOS.
173172
174173 **Cisco configuration:**
175 −- Configure the required destinations bypasses. For instructions, see [Bypass Global Secure Access IPs and FQDNs in Umbrella/Cisco Secure Access](#bypass-global-secure-access-ips-and-fqdns-in-umbrellacisco-secure-access) and select the tab for **Cisco Secure Access portal** or **Umbrella portal**.
176 −- Disable the SWG for [Umbrella devices](https://docs.umbrella.com/umbrella-user-guide/docs/selective-enablement#disable-the-swg-module) or [Cisco Secure Access devices](https://docs.sse.cisco.com/sse-user-guide/docs/edit-roaming-devices-internet-security-settings#disable-the-internet-security-settings).
177 −- Install and configure Cisco Secure Client software with the Umbrella module.
174 +1. Configure the required destinations bypasses. For instructions, see [Bypass Global Secure Access IPs and FQDNs in Umbrella/Cisco Secure Access](#bypass-global-secure-access-ips-and-fqdns-in-umbrellacisco-secure-access) and select the tab for **Cisco Secure Access portal** or **Umbrella portal**.
175 +1. Disable the SWG for [Umbrella devices](https://docs.umbrella.com/umbrella-user-guide/docs/selective-enablement#disable-the-swg-module) or [Cisco Secure Access devices](https://docs.sse.cisco.com/sse-user-guide/docs/edit-roaming-devices-internet-security-settings#disable-the-internet-security-settings).
176 +1. Install and configure Cisco Secure Client software with the Umbrella module.
178177
179178 **Validation:**
180 −- Ensure both clients are enabled and the Umbrella profile is `Active`.
181 −- To verify rules are applied and health checks pass, use Advanced Diagnostics in the Global Secure Access client.
182 −- Test traffic flow by accessing various sites and validating traffic logs in both platforms.
179 +1. Ensure both clients are enabled and the Umbrella profile is `Active`.
180 +1. To verify rules are applied and health checks pass, use Advanced Diagnostics in the Global Secure Access client.
181 +1. Test traffic flow by accessing various sites and validating traffic logs in both platforms.
183182 1. In the system tray, right-click Global Secure Access Client > Advanced Diagnostics > Traffic tab > Start collecting.
184183 2. Access `bing.com`, `salesforce.com`, `yelp.com` in browsers.
185184 3. Verify Global Secure Access client **is** capturing traffic for these sites. We **don't** expect to see destination FQDN information for these sites in the traffic tab.
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189188 7. Access a site blocked by Cisco and validate that the Cisco block page is displayed.
190189 8. Access a Microsoft Entra private application (for example, SMB file share) and validate that Global Secure Access **is** capturing traffic and Cisco isn't.
191190 9. In Global Secure Access, stop collecting traffic and confirm correct traffic handling.
192 −
193 −
194191
195192 ---
196193
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Microsoft's Markdown source from MicrosoftDocs/entra-docs, © Microsoft Corporation, under MIT. Changed lines with up to 3 unchanged lines around each; ChangeIntel kept this copy 10 Oct 04:32 UTC. The commit date is when the source changed, which can be hours or days before Learn published it.

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