GSA coexistence with Zscaler
Microsoft's edit ·
Microsoft's commit message in MicrosoftDocs/entra-docs · commit ebc60fb · +5 −5 lines · also on GitHub
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ms.author: kenwith
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manager: femila
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ms.topic: how-to
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−ms.date: 04/16/2025
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+ms.date: 04/30/2025
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ms.service: global-secure-access
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ms.subservice: entra-private-access
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ms.reviewer: shkhalid
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1. Navigate to **Zscaler Client** > **Private Access**. Verify **Service Status** is `DISABLED`.
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> [!NOTE]
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−> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check).
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+> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check.md).
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Test traffic flow:
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1. In the system tray, right-click **Global Secure Access Client** and then select **Advanced Diagnostics**. Select the **Traffic** tab and select **Start collecting**.
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1. Navigate to **Zscaler Client** > **Private Access**. Verify **Service Status** is `ON` and Authentication Status is `Authenticated`.
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> [!NOTE]
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−> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check).
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+> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check.md).
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Test traffic flow:
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1. In the system tray, right-click **Global Secure Access Client** and then select **Advanced Diagnostics**. Select the **Traffic** tab and select **Start collecting**.
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1. Navigate to **Zscaler Client** > **Private Access**. Verify **Service Status** is `ON` and Authentication Status is `Authenticated`.
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> [!NOTE]
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−> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check).
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+> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check.md).
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Test traffic flow:
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1. In the system tray, right-click **Global Secure Access Client** and then select **Advanced Diagnostics**. Select the **Traffic** tab and select **Start collecting**.
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1. Navigate to **Zscaler Client** > **Internet Security**. Verify **Service Status** is `DISABLED`.
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> [!NOTE]
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−> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check).
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+> For information troubleshooting health check failures, see [Troubleshoot the Global Secure Access client diagnostics - Health check](troubleshoot-global-secure-access-client-diagnostics-health-check.md).
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Test traffic flow:
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1. In the system tray, right-click **Global Secure Access Client** and then select **Advanced Diagnostics**. Select the **Traffic** tab and select **Start collecting**.
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Microsoft's Markdown source from MicrosoftDocs/entra-docs, © Microsoft Corporation, under MIT. Changed lines with up to 3 unchanged lines around each; ChangeIntel kept this copy 10 Oct 04:32 UTC. The commit date is when the source changed, which can be hours or days before Learn published it.