Self-service password reset
Microsoft's edit ·
Microsoft's commit message in MicrosoftDocs/entra-docs · commit 44f8981 · +2 −3 lines · also on GitHub
11
---
22
title: Self-service password reset deep dive
33
description: How does self-service password reset work
4
−
54
ms.service: entra-id
65
ms.subservice: authentication
76
ms.topic: conceptual
87
ms.date: 03/04/2025
9
−
108
ms.author: justinha
119
author: justinha
1210
manager: femila
1311
ms.reviewer: tilarso
12
+ms.custom: sfi-ga-nochange
1413
---
1514
# How it works: Microsoft Entra self-service password reset
1615
⋯ 6 unchanged lines
2322
2423
## How does the password reset process work?
2524
26
−A user can reset or change their password using the [SSPR portal](https://aka.ms/sspr). Also to highlight SSPR for Administrators isn't enabled on the tenant by default as SSPR is only for the end users. They must first register their desired authentication methods. When a user accesses the SSPR portal, the Microsoft Entra platform considers the following factors:
25
+A user can reset or change their password using the [SSPR portal](https://aka.ms/sspr). They must first register their desired authentication methods. When a user accesses the SSPR portal, the Microsoft Entra platform considers the following factors:
2726
2827
* How should the page be localized?
2928
* Is the user account valid?
⋯ 202 unchanged lines
Microsoft's Markdown source from MicrosoftDocs/entra-docs, © Microsoft Corporation, under MIT. Changed lines with up to 3 unchanged lines around each; ChangeIntel kept this copy 9 Oct 21:34 UTC. The commit date is when the source changed, which can be hours or days before Learn published it.