Windows 365 Flex issues
The following items are known issues for Windows 365 Flex. Users can't access Windows 365 Flex Cloud PCs that are in shared mode: When you assign Windows 365 Flex Cloud PCs in shared mode to a Microsoft Entra ID group that has more than 10,000 members, some users might not receive access and don't see the Cloud PC cards in the Windows app client. Solution: Reduce the Microsoft Entra ID group membership to fewer than 10,000 users. Can't decrease the Cloud PC count when all Cloud PCs fail provisioning: If a Windows Autopilot Device Preparation Profile (DPP) failure causes Cloud PC provisioning to fail, and all Cloud PCs show no successfully provisioned devices, administrators can't decrease the number of Cloud PCs in the assignment configuration. Solution: Perform a reprovisioning action in the provisioning policy: Go to Microsoft Intune admin center > Devices > Windows 365; Select Provisioning policies; Select the affected provisioning policy. To reset the deployment state, select Reprovision; After the reprovisioning process completes, you can adjust the Cloud PC count as needed. Scheduled reprovisioning doesn't recover after license changes: When Windows 365 Flex Cloud PCs are provisioned in shared mode, and licenses expire or are removed from the tenant, the Cloud PCs are deprovisioned. After you add back valid licenses, Cloud PCs provision according to the policy configurations. However, both scheduled reprovisioning and manual reprovisioning functionality remain disabled. Solution: To restore full reprovisioning functionality after you restore expired licenses: Remove…
What changed
As ChangeIntel read the publisher's page- First readKnown issue or limitation
- 1 other revision changed its text, not its status.
Other open issues in Windows 365
All known issues- Administrator protection isn't supported on Cloud PCsKnown issue or limitation · Windows 365 Enterprise known issues
- Administrator protection isn't supported on Cloud PCsKnown issue or limitation · Windows 365 Business known issues
- Can't edit scope tags for custom imagesKnown issue or limitation · Windows 365 Enterprise known issues
- Cloud PC connection issues for GCC High government customersKnown issue or limitation · Windows 365 Enterprise known issues
- Cloud PC is stuck in a restart loop after a restore or resize actionKnown issue or limitation · Windows 365 Enterprise known issues
- Cloud PC reports as not compliant with the compliance policyKnown issue or limitation · Windows 365 Enterprise known issues
What changed
First observed 14 Oct 2026No field changes in the recorded history.
Cite this recorded revision to keep the same title, summary, facts and links when the page changes.
A day selects the latest observation by the end of that UTC day; today's selection can change until midnight. History starts when this installation records it.
Keep track
- Watch above puts it on My radar, which shows when the publisher changes it.
- Windows 365 RSS feed: new known issues, releases and retirements.
- All open known issues across Windows, Office, Graph and Windows 365.