Microsoft Outlook for iOS and Android: Custom account icons

Before this rollout, Microsoft Outlook for iOS/Android chooses the icon to display for an account based on the presence of other accounts. After this rollout, Outlook for iOS/Android users will be able to choose a custom icon for accounts so they can more easily navigate between multiple accounts. This message is associated with Microsoft 365 Roadmap ID 467250. When this will happen: General Availability (Worldwide): We will begin rolling out early June 2025 and expect to complete by mid-July 2025. How this will affect your organization: After this rollout, these options are available in Outlook Settings > Accounts: Account name > Show As. For Microsoft Entra accounts, users can choose from: Profile photo (when available) Initials Tenant logo (when available) Microsoft 365 logo Custom: The user can select an icon or initials and choose a background color. The user's choice is only visible in Outlook for iOS/Android and does not sync to other Outlook platforms or display to email recipients or other users in your organization. This new feature will be available by default for users to configure. What you need to do to prepare: This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.