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Microsoft Teams Premium: SMS support expands to Australia

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

Schedule dates changed in the text

Date phrases in schedule sentences differ between the versions this installation saw
  • Seen 17 Oct 2025 late September 2025 → late November 2025
  • Seen 7 Aug 2025 late August 2025 → late September 2025
  • Seen 6 Aug 2025 early August 2025 → late August 2025

Read from date phrases in Microsoft's text, not from notice metadata. A changed phrase can be a moved rollout, a new milestone or just rewording; "What changed" below shows which.

What the notice says

Microsoft’s text, safely structured

Updated October 16, 2025: We have updated the timeline. Thank you for your patience.

Introduction

We’re expanding the reach of SMS appointment notifications in Microsoft Teams. Soon, organizers with a Teams Premium license will be able to send SMS notifications to phone numbers in Australia using Microsoft Bookings, the Virtual Appointment Teams meeting template, and other Teams experiences. This update enhances global communication capabilities without changing existing SMS behavior.

When this will happen

General Availability (Worldwide): We will begin rolling out in late July 2025 and expect to complete by late November 2025 (previously late September).

How this will affect your organization

Previously, SMS appointment notifications in Microsoft Teams did not support Australian phone numbers.

After this rollout:

  • Users with a Teams Premium license will be able to send SMS notifications to recipients in Australia.
  • The Australia country code will be added to the phone number drop-down menu where applicable.
  • There is no change to how SMS notifications function.

This enhancement applies only to customers with a Teams Premium license. If your organization does not currently use Teams Premium, this feature will not be available.

What you need to do to prepare

No admin action is required. This update will roll out automatically. However, you may wish to:

  • Notify your Teams Premium users about this expanded capability.
  • Update internal documentation to reflect support for Australian phone numbers.
  • Review your licensing to ensure the appropriate users have access to Teams Premium features

Learn more:

What changed

Between archive captures, newest first
  1. Updated August 7,October 16, 2025: We have updated the timeline. Thank you for your patience. Introduction … rolling out in late July 2025 and expect to complete by late SeptemberNovember 2025 (previously late August).September). How this will affect your organization: Previously, SMS appointment notifications in Microsoft …

  2. Updated August 6,7, 2025: We have updated the timeline. Thank you for your patience. Introduction … rolling out in late July 2025 and expect to complete by late AugustSeptember 2025 (previously earlylate August). How this will affect your organization: Previously, SMS appointment notifications in …

    • Tags Feature update, User impact → Updated message, Feature update, User impact

    Updated August 6, 2025: We have updated the timeline. Thank you for your patience. Introduction We’re expanding the reach of SMS appointment notifications in Microsoft Teams. … begin rolling out in late July 2025 and expect to complete by earlylate August 2025.2025 (previously early August). How this will affect your organization: Previously, SMS appointment notifications in Microsoft …

  3. · first version seen

Learn more

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