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Dynamics 365 Customer Insights - Journeys – Generate leads that link to an existing contact

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

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What the notice says

Microsoft’s text, with source markup removed
We are announcing the ability to use parent contacts for leads in real-time journeys forms. This feature will reach general availability on September 30, 2025. How does this affect me? With this feature, you can choose how existing contact or lead details should be updated and define advanced matching rules to prevent duplicate records. What action do I need to take? This message is for awareness, and no action is required. For more information and screenshot examples of this feature, please visit the Generate leads that link to an existing contact article.

What changed

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The archive supplies one version of this notice.

Linked documentation

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What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 27 Oct 04:34 UTC · 272 of 272 readable · 270 fully read · documentation 469/469 current