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Dynamics 365 Contact Center - Streamlined menu navigation in out-of-box analytics

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.
Dynamics 365 Apps
Microsoft 365 admin center

Rollout

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

What the notice says

Microsoft’s text, with source markup removed
We are announcing streamlined menu navigation for out-of-box analytics in Dynamics 365 Contact Center. This feature reached general availability on August 26, 2025.How does this affect me?This feature provides a refreshed Analytics UI experience, designed to enhance clarity, usability, and efficiency. The redesigned sub-report menu offers a more intuitive and focused way to explore your data.Key benefits of this feature include:Improved Clarity: Access the most relevant reports without unnecessary clutter. Streamlined Usability: Move between sub-reports to monitor agent performance, call volumes, and resolution times. Expanded Viewing Area: Maximized available screen space, allowing for a more focused and immersive reporting experience. What do I need to do to prepare?This message is for awareness and no action is required.

What changed

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The archive supplies one version of this notice.

Linked documentation

Microsoft pages the notice links to

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No related evidence found in this installation's recent collection. This does not establish that no announcement exists.

Not confirmed here

What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

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