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Dynamics 365 Customer Insights – Journeys - View Profiles interactions on Customer Insights Journeys timeline

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

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What the notice says

Microsoft’s text, with source markup removed
We are announcing the ability to view Profiles interactions on the Customer Insights - Journeys timeline in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on September 23, 2025.How does this affect me? This feature enables you to visualize historical customer activities directly within the timeline interface.Key functionality of this feature includes:The ability to view Customer Insights - Data profile interactions on the Customer Insights -Journeys interaction timeline. The ability to unify customer engagement data from Customer Insights - Journeys and Customer Insights - Data. The ability to require CustomerID backstamping. What action do I need to take? This message is for awareness and no action is required.

What changed

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Linked documentation

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 27 Oct 08:08 UTC · 271 of 272 readable · 270 fully read · documentation 469/469 current