MC1146584 Stay informedNew feature

Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

What the notice says

Microsoft’s text, with source markup removed

We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This feature will reach general availability on October 1, 2025.How does this affect me?With this feature, AI agents can retrieve, update, and act on CRM data, automate tasks like qualifying leads or sending emails, and handle business processes without custom code.The Model Context Protocol server enables the following tools, with more to come:List leads Retrieve lead summary (using Copilot in Dynamics 365 Sales) Qualify lead to opportunity Get outreach email (using Copilot in Dynamics 365 Sales) Send outreach email What action do I need to take?This message is for awareness and no action is required.If you would like more information on this feature, please visit the Connect AI agents to sales workflows using Model Context Protocol server learn article.

https://aka.ms/11724

What changed

Between archive captures, newest first

The archive supplies one version of this notice.

Linked documentation

Microsoft pages the notice links to

The notice links to no Microsoft Learn or Support page that this installation reads.

No related evidence found in this installation's recent collection. This does not establish that no announcement exists.

Not confirmed here

What this page cannot tell you

Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.