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Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

Roadmap
495464

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

Schedule dates changed in the text

Date phrases in schedule sentences differ between the versions this installation saw
  • Seen 12 Dec 2025 late November 2025 → end of January 2026
  • Seen 1 Oct 2025 late September 2025, early October 2025 → late November 2025

Read from date phrases in Microsoft's text, not from notice metadata. A changed phrase can be a moved rollout, a new milestone or just rewording; "What changed" below shows which.

What the notice says

Microsoft’s text, safely structured

Updated December 12, 2025: We have updated the timeline. Thank you for your patience.

We’re introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement.

This message is associated with Microsoft 365 Roadmap ID: 495464.

When this will happen

  • Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October).
  • General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by end of January 2026 (previously late November 2025).

How this affects your organization

Once available, the Copilot dashboard will include:

  • External benchmarks to compare your percentage of active Copilot users with:
    • Top 10% and Top 25% of companies like yours
    • Top 10% and Top 25% overall benchmarks
  • Internal benchmarks to compare cohorts within your company based on manager types, regions, and job functions:
    • Percentage of active Copilot users
    • Adoption by app
    • Returning user percentage

External benchmarks are calculated using randomized mathematical models to ensure privacy. Each benchmark group includes at least 20 companies and is not derived from any single company’s actual data.

What you can do to prepare

  • Review which users have access to the Microsoft Copilot dashboard and adjust permissions as needed.
  • Assess the impact of benchmark visibility on your organization’s Copilot adoption strategy.
  • Update training materials and documentation to reflect the new dashboard capabilities.
  • Learn more about providing access to Microsoft Copilot dashboard: Manage settings for the Microsoft Copilot dashboard and Viva Insights web app - Viva Insights | Microsoft Viva | Microsoft Learn

Compliance considerations

QuestionAnswer
Does the change store new customer data?Yes. Benchmark data includes anonymized usage metrics that are stored within Microsoft 365 services.
Does the change include an admin control and can it be controlled through Entra ID group membership?Yes. Access to the Copilot dashboard can be disabled using Viva Feature Access Management controls and can be managed using Entra ID group membership.

What changed

Between archive captures, newest first
    • Tags New feature, User impact, Admin impact → Updated message, New feature, User impact, Admin impact

    Updated October 1,December 12, 2025: We have updated the timeline. Thank you for your patience. We’re … out in late October 2025 (previously mid-October) and expect to complete by late November 2025end of January 2026 (previously late October).November 2025). How this affects your organization Once available, the Copilot dashboard will include: …

  1. Updated October 1, 2025: We have updated the timeline. Thank you for your patience. We’re introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This … When this will happenTargeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September 2025 September) and expect to complete by earlylate October 2025.2025 (previously early October). General Availability (Worldwide): We will begin rolling out in mid-Octoberlate October 2025 (previously mid-October) and expect to complete by late October 2025.November 2025 (previously late October). How this affects your organization Once available, the Copilot dashboard will include: …

  2. · first version seen

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

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