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MC1153559 Stay informedAdmin impact

Mobile Plans moves to the web

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.
Windows
Microsoft 365 admin center

What the notice says

Microsoft’s text, safely structured

Connecting PCs to mobile data is now simpler. The Mobile Plans app will be retired in February 2026. Instead, please use your web browser and the Windows Settings app. The web-based experience is available from your mobile operator’s portal for purchasing and activating your cellular data plans. From Windows Settings, you can consent to securely sharing your device data with your mobile operator and thus allow automatic provisioning of your eSIM and instant download and use of cellular data.

When will this happen

  • The new web-based experience is rolling out over the coming months through Windows updates.
  • February 27, 2026: The Mobile Plans app will be retired.

How this will affect your organization

For most Windows users, this change should be convenient: connecting devices to a mobile network should be as easy as buying something online. You won’t need an extra app, such as the Mobile Plans app. If you represent a mobile operator, anticipate transitioning to the new model if you haven’t yet.

What you need to do to prepare

Windows users that already have an active mobile plan don’t need to take any action. For future purchasing and management decisions, please use your mobile operator’s web portal and Windows Settings > Network & internet > Cellular > eSIM profiles.

Mobile operators can embed lpa: URIs into their webpage or emails to trigger eSIM profile downloads as part of web purchases.

Additional information

  • Learn about what this means to users and mobile operators at Mobile Plans moves to the web.
  • Keep an eye on the official Windows release notes and your carrier’s communications for announcements of support for the new eSIM activation flow.
  • Mobile operators can Use a QR code or URI link to download an eSIM profile - Windows drivers.

What changed

Between archive captures, newest first

The archive supplies one version of this notice.

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What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
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