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Dynamics 365 Contact Center - Application lifecycle management for Visual customization of OOB reports

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.
Dynamics 365 Apps
Microsoft 365 admin center

Rollout

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What the notice says

Microsoft’s text, safely structured

We are announcing the release of Application Lifecycle Management for Visual customization of OOB reports in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? This release introduces a comprehensive Application Lifecycle Management (ALM) solution for managing visual customizations in embedded Power BI reports. Key capabilities:

  • End-to-End Lifecycle Management: Move visual customizations from development to production without manual rework.
  • User-Friendly Interface: A built-in UX allows report authors to easily download, promote, and manage report versions.
  • Offline Versioning: Download and store report versions for audit, rollback, and historical tracking.
  • Governance & Control: Role-based access ensures only authorized users can manage visual updates.

What action do I need to take? This message is for awareness, and no action is required.

What changed

Between archive captures, newest first

The archive supplies one version of this notice.

No related evidence found in this installation's recent collection. This does not establish that no announcement exists.

Not confirmed here

What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

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