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Microsoft Service Health Dashboard: Archive service health issues for yourself or your organization

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

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What the notice says

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Introduction

Based on your feedback, we’re introducing a new capability in the Service Health Dashboard (SHD) that allows admins to archive “Issues in your organization that require action” posts. You can archive issues for yourself or for your entire organization, giving you more control over how service health information is displayed.

When this will happen

General availability (Worldwide): We will begin rolling out in mid-November 2025 and expect to complete by the end of November 2025.

How this affects your organization

Who is affected: Admins managing Service Health Dashboard in Microsoft 365 Admin Center.

What will happen

You can now archive issues in two ways:

For yourself:
- Moves the issue to the Issue history tab (visible only to you).
- Other admins still see it in the Overview tab.
- You can restore the issue if needed.
- The issue still appears on the M365 Admin Center homepage.
For your entire organization:
- Moves the issue to the Issue history tab for all admins.
- Other admins see that it was archived for the organization and the reason provided.
- They can restore the issue if needed.
- The issue is dismissed from the M365 Admin Center homepage.

Screenshot 1 - Archive an issue:

Screenshot 2 - Choose archive preferences:

Screenshot 3 - View archived issues in Issue history:

Image: user settings >

Screenshot 4 - Restore an archived issue:

Additional details

Archived issues remain in the Issue history tab for 7 or 14 days from the original publish date.
Dismissing an issue on the M365 Admin Center homepage does not remove it from the Overview tab in the Service Health Dashboard. It will continue to appear in SHD unless archived.

Admin controls

Enabled by default for admins with Service Health Dashboard access.
No toggle or policy in the Microsoft 365 admin center to disable archiving.
Role-based access applies: Global Admins can archive issues.
No additional configuration steps required.

What you can do to prepare

No action is required.

Optional:

Review your organization’s process for managing service health issues.
Communicate this change to helpdesk or admin teams.
Update internal documentation if you track SHD workflows.

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.

What changed

Between archive captures, newest first

The archive supplies one version of this notice.

Learn more

Links from the notice and their documentation checks

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What this page cannot tell you

Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.