Dynamics 365 Customer Insights – Journeys – Maximize event ROI with paid registration, seamless payment integration

We are announcing the ability to maximize event ROI with paid registration and seamless payment integration in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on February 13, 2026. How does this affect me? This feature allows you to offer flexible pricing tiers and increase registration conversion with checkout in real-time journeys by embedding ticketing and payments directly into your event flow. The key capabilities of this feature include the following:

• Create and manage ticket types for your event and its sessions. Set pricing, limits, and access rules.
• Customize your registration form to include ticket selection as part of a seamless signup flow.
• Integrate with a trusted payment provider of your choice for secure checkout experiences. Reduce friction and abandoned registrations.
• Automatically send attendees a QR code-enabled event pass, making entry and session check-ins effortless.
• Eliminate manual reconciliation with real-time payment tracking.

What action do I need to take? This message is for awareness, and no action is required. If you would like more information on this feature, please visit Maximize event ROI with paid registration, seamless payment integration.