Dynamics 365 Customer Service - Support multilingual evaluation criteria
From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.Rollout
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What the notice says
Microsoft’s text, safely structuredWe are announcing the ability to define evaluation criteria in a selected language and receive evaluation results in that same language in Dynamics 365 Customer Service. This feature is now available. How does this affect me? With this feature, supervisors will be able to create and manage language-specific evaluation criteria. Evaluations will return outcomes, explanations, and insights in the same language and will continue to support versioning and simulation. What action do I need to take? This message is for awareness, and no action is required.
What changed
Between archive captures, newest firstThe archive supplies one version of this notice.
Related public evidence
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Not confirmed here
What this page cannot tell you- Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.