MC1307636
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Configuring firewall and proxies for smooth Windows updates
Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.What the notice says
Microsoft’s text, with source markup removedA new guide is here to help you troubleshoot connection issues with the Windows Update service. Some of these issues have to do with the embedded network security design. The key is in the configuration of your network endpoints for firewalls and proxies. When will this happen: While the solution isn’t new, new guidance is now published to help with ongoing troubleshooting. How this will affect your organization: By design, Windows Update doesn’t trust servers that don’t have TLS certificates issued by an actual Windows Update trust anchor. Your firewalls and proxies might block access to the trustworthy and necessary Windows Update service if your configuration is either intercepting TLS connections or isn’t passing TLS requests through for the necessary DNS subdomains. The new guide helps you diagnose and fix related issues. What you need to do to prepare: Diagnose connection issues by checking the Windows Update audit log. The article lists the recommended PowerShell command and four error codes that can confirm the issue. To remedy the situation, trust all the DNS hosts and subdomains related to wildcard FQDN for the connection to work properly. For example, a recommended DNS host name *.update.microsoft.com represents all the following hosts and subdomains: update.microsoft.com sls.update.microsoft.com tas02.sls.update.microsoft.com Update your proxy and firewall configurations if any of these subdomains are missing. If your devices connect to an IT-managed Windows Server Update Services (WSUS) server, these exceptions aren’t necessary. Additional information: Configuring firewall and proxies for smooth Windows updates Windows Update security Transport Layer Security protocol Connection endpoints for Windows 11 Enterprise Scan changes and certificates add security for Windows devices using WSUS for updates
- https://learn.microsoft.com/powershell/module/windowsupdate/get-windowsupdatelog?view=windowsserver2025-ps
- https://techcommunity.microsoft.com/blog/windows-itpro-blog/configuring-firewall-and-proxies-for-smooth-windows-updates/4517913
- https://learn.microsoft.com/windows/deployment/update/windows-update-security
- https://learn.microsoft.com/windows-server/security/tls/transport-layer-security-protocol
- https://learn.microsoft.com/windows/privacy/manage-windows-11-endpoints
- https://techcommunity.microsoft.com/blog/windows-itpro-blog/scan-changes-and-certificates-add-security-for-windows-devices-using-wsus-for-up/2053668
What changed
Between archive captures, newest firstThe archive supplies one version of this notice.
Linked documentation
Microsoft pages the notice links toRelated public evidence
- Public source · 31 Aug 2026MC1465017: Reminder: Configure firewall and proxies for smooth Windows updates Microsoft 365 Message Center Archive by Merill FernandoShared reference: https://techcommunity.microsoft.com/blog/windows-itpro-blog/configuring-firewall-and-proxies-for-smooth-windows-updates/4517913
Not confirmed here
What this page cannot tell you- Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
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