Public mode

No access to your tenant or devices. Every item links to its source. What this means

Some sources, documents or advisories need attention: 272/272 feeds/APIs · 469/469 docs · 8/9 advisories · checked 12:40 UTC Customize Public modeDiscuss ChangeIntel on Discord

Microsoft Teams: Experience improvements to Voice apps configuration wizard in Teams admin center

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

Schedule dates changed in the text

Date phrases in schedule sentences differ between the versions this installation saw
  • Seen 29 Jul 2026 end of July 2026

Read from date phrases in Microsoft's text, not from notice metadata. A changed phrase can be a moved rollout, a new milestone or just rewording; "What changed" below shows which.

What the notice says

Microsoft’s text, with source markup removed
Updated July 29, 2026: We have updated the timeline. Thank you for your patience.  What and Why. Microsoft is updating the configuration experience for Auto Attendant and Call Queue in the Teams admin center. These improvements streamline key setup steps, improve clarity, and enhance performance to reduce setup time and increase administrator efficiency when managing Voice apps. Rollout Schedule General Availability Worldwide: Rollout began in early June 2026 and is expected to complete by mid-June 2026. GCC High and DoD: Rollout is expected to begin end of July 2026. Impact on Your Organization Who is affected  Admins who configure Auto Attendant and Call Queue in the Teams admin center Platforms/Services Teams admin center (web) What will happen The Voice apps configuration wizard experience in the Teams admin center will be updated. Admins will see a revised and streamlined configuration flow with fewer steps, improved navigation, and updated configuration experiences. Key experience improvements include.New quick and advanced setup entry points from the list view to reduce clicks and improve discoverability of setup options. A new Call handling hours step that consolidates time zone, business hours, and after-hours configuration into a single experience. Renamed and clearer configuration steps for example Call flow is nowBusiness hours call flow. Simplified resource account configuration now included within General info, removing a separate step. Improved defaults such as standard business hours and clearer configuration controls. Updated UI elements including inline messaging, improved tables, and more consistent visual design. Faster and more responsive performance with reduced page reloads and fewer interruptions during navigation. Screenshot 1 - Quick and advanced setup entry points:   Screenshot 2 - Call handling hours and navigation flow:   Screenshot 3 - Resource account configuration in General info:  Screenshot 4 - Business hours configuration experience:   The previous configuration wizard experience will be replaced. There is no option to revert to the previous experience. Rollback, if required, is service controlled. The updated experience will be enabled by default. Existing configurations, call flows, and policies will not be changed. There is no impact to Voice apps behavior or user experience. Action Required/Recommendations No action is required. Inform your Teams administrators about the updated configuration experience. Review Microsoft Teams admin center documentation for Voice apps configuration. Update any internal documentation or training materials that reference the previous wizard steps. If you provide internal support for Voice apps, ensure helpdesk staff are aware of the updated configuration flow. Compliance considerations No compliance considerations identified, review as appropriate for your organization.

What changed

Between archive captures, newest first
    • Tags User impact, Admin impact → Updated message, User impact, Admin impact

    Updated July 29, 2026: We have updated the timeline. Thank you for your patience.  What and Why. Microsoft is updating the configuration experience for Auto Attendant … is expected to complete by mid-June 2026. GCC High and DoD: Rollout will follow after an initial validation period.is expected to begin end of July 2026. Impact on Your Organization Who is affected  Admins who configure Auto Attendant …

  1. · first version seen

Linked documentation

Microsoft pages the notice links to

The notice links to no Microsoft Learn or Support page that this installation reads.

No related evidence found in this installation's recent collection. This does not establish that no announcement exists.

Not confirmed here

What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 26 Oct 12:40 UTC · 272 of 272 readable · 270 fully read · documentation 469/469 current