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Microsoft Viva: Agent flexible query in Analytics Workbench

Rollout

Ends
10 Nov 2026
Roadmap
562412
Platforms
Web

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

What the notice says

Microsoft's text, with its sections, lists and tables; source markup removed

Updated September 4, 2026: We have updated the timeline. Thank you for your patience.

What and Why

We are introducing a flexible query capability in Microsoft Viva Insights Analytics Workbench that enables insights analysts to explore Microsoft 365 Copilot agent adoption using customizable, self-serve queries. Analysts can combine granular agent usage metrics with organizational attributes to understand trends, create tailored reports, and support data‑driven decision making without relying on predefined dashboards.

This message is associated with Microsoft 365 Roadmap ID 562412.

Rollout schedule

  • General Availability (Worldwide): We will begin rolling out in late September 2026 (previously late July) and expect to complete by early October 2026 (previously late August).

Impact on your organization

This feature will be enabled automatically for eligible Viva Insights analyst users and does not require admin action prior to deployment.

Who is affected

  • Insights analysts using Viva Insights Analytics Workbench
  • Organizations using Microsoft 365 Copilot agents
  • Organizations must have more than 50 Microsoft 365 Copilot (Premium) license to access and use this feature

Platforms and services

  • Viva Insights (web)
  • Microsoft 365 Copilot

What will happen

  • A new Agent query template will be available in the Analytics Workbench:
  • Analysts can use this template to query Copilot agent metrics.
  • Queries include agents used within Microsoft 365 Copilot.
  • Analysts can combine agent usage data with organizational attributes.
  • Analysts can customize and export reports.

Action required or recommendations

No action is required to enable this feature.

As an optional step, you may consider:

  • Notifying insights analysts about this new capability.
  • Updating internal documentation if you reference analytics workflows in Viva Insights.
  • Reviewing updated documentation once it becomes available during rollout.

Compliance considerations

QuestionAnswer
Does the change introduce or significantly modify AI or agent capabilities that interact with customer data?Yes. This feature introduces new analytics capabilities for querying Copilot agent usage data and organizational attributes.
Does the change alter how admins can monitor, report on, or demonstrate compliance activities?Yes. It adds expanded analytics and reporting capabilities in Viva Insights for agent usage, which may support monitoring and reporting scenarios.

What changed

Between the versions this installation saw, newest first

This installation has seen one version of this notice, first on 19 Oct 2026. Later changes will show here.

Linked documentation

Microsoft pages the notice links to

The notice links to no Microsoft Learn or Support page that this installation reads.

Not confirmed here

What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
  • Versions before 19 Oct 2026: this installation first saw the notice after Microsoft posted it.
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 19 Oct 22:29 UTC · 258 of 260 readable · 256 fully read · documentation 417/444 current