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Dynamics 365 Commerce – On-behalf-of support now available in Microsoft Entra External ID

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

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What the notice says

Microsoft’s text, with source markup removed
We are announcing the ability to enable on-behalf-of ordering for Microsoft Entra External ID (EEID) in Dynamics 365 Commerce. This feature will reach general availability on September 11, 2026How does this affect me?On-behalf-of (OBO) ordering with Microsoft Entra External ID (EEID) is a foundational B2B commerce capability that allows customer service representatives, distributors, and sales agents to place orders on behalf of customers, a common requirement in complex B2B purchasing scenarios. It also enables new B2B customers to migrate to EEID without losing critical, sales-assisted ordering capabilities while preserving support for distributor-led, contact center, and agent-assisted ordering scenarios.What action do I need to take?This message is for awareness, and no action is required.

What changed

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ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 26 Oct 09:15 UTC · 272 of 272 readable · 270 fully read · documentation 469/469 current