Dynamics 365 Contact Center - Teams Presence Sync
Versions captured by this deployment. Earlier versions and notices may be missing; first observed is not first published.
Rollout
- Ends
- 31 Oct 2026
Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".
- Microsoft's start date
- 1 Sep 2026
- Last changed by Microsoft
- 1 Sep 2026
- First seen here
- 19 Oct 2026
- Versions seen
- 1
What the notice says
Microsoft's text, with its sections, lists and tables; source markup removedWe are announcing the ability to configure the presence sync between Dynamics Contact Center and Microsoft Teams. This feature will reach general availability on September 30, 2026. How does this affect me? Teams Presence Sync will enable admins to sync the presence status between Dynamics Contact Center and Microsoft Teams for representatives in voice conversations. What action do I need to take? This message is for awareness, and no action is required.
What changed
Between the versions this installation saw, newest firstThis installation has seen one version of this notice, first on 19 Oct 2026. Later changes will show here.
Linked documentation
Microsoft pages the notice links toThe notice links to no Microsoft Learn or Support page that this installation reads.
Not confirmed here
What this page cannot tell you- Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
- Versions before 19 Oct 2026: this installation first saw the notice after Microsoft posted it.