(Updated) Teams admin center device state rules and health alerts retire; use Teams Rooms Pro Management portal

Updated October 2, 2026: We have updated the timeline. Thank you for your patience.

What and why

As part of the ongoing transition of Teams device management from the Microsoft Teams admin center (TAC) to the Teams Rooms Pro Management portal (PMP), we are retiring device health monitoring capabilities in TAC — specifically the Device state rule (Teams admin center > Notifications & alerts > Rules) and the device health alerts it generates.

Going forward, device health monitoring for all Teams devices (MTR-A, Phones, Panels etc.) is delivered through the Teams Rooms Pro Management portal, which provides device health signals, monitoring, and incident management in a single unified portal. This is a continuation of the change previously communicated in MC1227622, where Android device management capabilities including inventory, updates, health monitoring, and settings transitioned from TAC to PMP.

Rollout schedule

General Availability (Worldwide, GCC): We will begin rolling out late October 2026 (previously late September) and expect to complete by late October 2026 (previously late September).

Impact on your organization

Who is affected:

• Admins who currently use the Device state rule in the Teams admin center to monitor Teams device health, and anyone who receives the resulting offline-device alerts in Teams or via webhook.

What will happen:

• The Device state rule page under Notifications & alerts > Rules in the Teams admin center will no longer be available, and existing rule configurations will stop being evaluated.
• Device offline / health alerts will stop being delivered to the Admin Alerts and Notifications team's MonitoringAlerts channel.
• Any webhook integrations configured against the Device state rule will stop receiving the alert payload.
• Existing rule configurations and historical alerts in TAC will not be migrated to the Pro Management portal.

What replaces it:

• Device health signals, monitoring, and incident management are available for all Teams device types in the Teams Rooms Pro Management portal, with alerting and notification configured in the portal. There is no change to the health data collected from devices — only to where it is surfaced and how alerts needs to be configured by admins.

There is no change to end users. This affects admin monitoring workflows only.

Action required / Recommendations

• Review your existing Device state rule configuration in the Teams admin center (Notifications & alerts > Rules > Device state rule) and record which devices and device users are currently monitored.
• Identify any webhook integrations. If you send the Device state rule payload to an external system (ITSM, ticketing, monitoring dashboard, custom workflow), plan the equivalent integration from the Pro Management portal before the retirement date.
• Set up health monitoring and alert notifications in the Pro Management portal for your device fleet, and validate you're receiving alerts for same.
• Monitor the transition article for feature-specific updates and timelines: Transitioning Teams Android Device Management from Teams Admin Center to the Teams Rooms Pro Management Portal

Compliance considerations

No compliance considerations identified; review as appropriate for your organization.