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Microsoft Teams: Review Conditional Access policies to prevent sign-in issues on Teams Android devices

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

Rollout

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

What the notice says

Microsoft’s text, safely structured

What and why

To strengthen platform security, access to some resources may be subject to stricter Conditional Access policy evaluation, which may cause sign-in issues on Teams Android devices. The rollout will occur for app version 1449/1.0.96.2026249711 and is targeted to complete by mid-October 2026.

Rollout schedule

  • General Availability (Worldwide and GCC): Rollout began in late September 2026 and is expected to complete by mid-October 2026.

Impact on your organization

Who is affected

  • Organizations that use Teams Android devices and have resource-specific Conditional Access policies configured.
  • Administrators responsible for managing Microsoft Entra Conditional Access policies for Teams Android devices.

Platforms and services

  • Microsoft Entra Conditional Access
  • Microsoft Teams
  • Teams Rooms on Android
  • Teams phones
  • Teams displays
  • Teams panels

What will happen

  • Teams Android devices may experience sign-in issues if required resources are blocked by Conditional Access policies.

Action required and recommendations

No action may be required if your tenant has not configured resource-specific Conditional Access policies for Teams Android devices. If your tenant has configured resource-specific Conditional Access policies and is experiencing sign-in issues:

  • Ensure the following commonly blocked resources are included in the exclusion list:
    • Microsoft 365 App Catalog Services (e8be65d6-d430-4289-a665-51bf2a194bda)
    • Marketplace Extensions Runtime (08ff1ce2-4973-4b08-86a3-ebed13badc7f)
    • Office Voice Front Door (446f6ff1-f129-4dd2-930e-c5c620fb4121)
  • Review the interactive and non-interactive Microsoft Entra sign-in logs for the affected room resource account to identify any blocked sign-ins.
  • Since the affected resource may vary, confirm the blocked resource and applicable Conditional Access policy in the sign-in logs before making changes to your policies.
  • Sample Resource Blocking Conditional Access Policy:
    • Image: HX Block Resources

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.

What changed

Between archive captures, newest first

The archive supplies one version of this notice.

Learn more

Links from the notice and their documentation checks

Not confirmed here

What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
  • 2 linked pages have not been read yet.
ChangeIntel

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