Microsoft Teams: Analytics for desk utilization in Teams Pro Management portal

What and Why

We’re expanding analytics in the Microsoft Teams Pro Management portal to include utilization insights for bookable desks. IT admins will be able to better understand how desk spaces are being used across their organization, with insights into desk utilization, reservations, occupancy, and peak usage patterns. Desk-specific filters, including location and desk mode, will help admins analyze usage across their workplace and make more informed space planning decisions.

For utilization analytics to be enabled, a desk needs to have one or more peripheral device associated, and the desk needs to be licensed with Microsoft Teams Shared Space license or Microsoft Teams Shared Space - Single Space license.

This message is associated with Microsoft 365 Roadmap ID 570648

Rollout Schedule

General Availability (Worldwide): We will begin rolling out on early November 2026 and expect to complete by mid December 2026.

Impact on Your Organization

These insights can help organizations better understand how bookable desks are being used and inform workplace and space planning decisions.

Action Required/Recommendations

To enable utilization analytics, a desk must have one or more associated peripheral devices and be licensed with a Microsoft Teams Shared Space or Microsoft Teams Shared Space - Single Space license.

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.