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MC800503 Plan for changeUpdated messageFeature updateUser impact

Microsoft Teams: New Cross-location shifts in the Shifts app

Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.
Microsoft Teams
Microsoft 365 admin center

Rollout

Roadmap
394351

Rollout dates are often only in the text. When Microsoft moves them, the change shows under "What changed".

Schedule dates changed in the text

Date phrases in schedule sentences differ between the versions this installation saw
  • Seen 2 Jun 2025 mid-May 2025 → mid-June 2025
  • Seen 25 Apr 2025 mid-April 2025 → mid-May 2025
  • Seen 28 Mar 2025 mid-March 2025 → mid-April 2025
  • Seen 28 Feb 2025 mid-February 2025 → mid-March 2025
  • Seen 28 Jan 2025 mid-January 2025 → mid-February 2025
  • Seen 6 Jan 2025 mid-December 2024 → mid-January 2025
  • Seen 27 Nov 2024 mid-November 2024 → mid-December 2024
  • Seen 23 Oct 2024 mid-October 2024 → mid-November 2024
  • Seen 16 Oct 2024 early October 2024 → early November 2024
  • Seen 22 Aug 2024 mid-August 2024, late August 2024, mid-September 2024 → early October 2024, mid-October 2024, late October 2024
  • Seen 2 Jul 2024 early July 2024, mid-July 2024 → mid-September 2024

Read from date phrases in Microsoft's text, not from notice metadata. A changed phrase can be a moved rollout, a new milestone or just rewording; "What changed" below shows which.

What the notice says

Microsoft’s text, with source markup removed
Updated June 2, 2025: We have updated the timeline below. Thank you for your patience. Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. When this will happen: Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-June 2025 (previously mid-May). How this will affect your organization: Before the rollout, frontline managers are not able to not able to offer open shifts across multiple locations in a region. After the rollout Benefits of cross-location shifts: Optimize the manager’s workforce by balancing the supply and demand of labor across locations in a region. Empower your frontline workers by giving them the flexibility to select open shifts at a location that is convenient for them. Improve customer satisfaction by ensuring that you have enough staff to serve them. The cross-location shifts feature requires the following conditions: An operational hierarchy must be established for the organization. The team should have sister locations. Team should have at least one matching schedule group code with other teams Admins or frontline managers can enable these prerequisites through: Defining the operational hierarchy in the Teams admin center, as described in Deploy your frontline operational hierarchy - Microsoft 365 for frontline workers | Microsoft Learn Creating schedule group codes via the Graph API, detailed in Create scheduling Group - Microsoft Graph beta | Microsoft Learn What you need to do to prepare: This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation as appropriate. Before rollout, we will update this post with revised documentation. For reference: Manage the Shifts app for your organization - Microsoft Teams | Microsoft Learn

What changed

Between archive captures, newest first

  1. Updated April 25,June 2, 2025: We have updated the timeline below. Thank you for your patience. … out early November 2024 (previously late October) and expect to complete by mid-Maymid-June 2025 (previously mid-April).mid-May). How this will affect your organization: Before the rollout, frontline managers are …

  2. Updated March 28,April 25, 2025: We have updated the rollout timeline below. Thank you for your patience. Note: If you are not … out early November 2024 (previously late October) and expect to complete by mid-Aprilmid-May 2025 (previously mid-March).mid-April). How this will affect your organization: Before the rollout, frontline managers are …

  3. Updated FebruaryMarch 28, 2025: We have updated the rollout timeline below. Thank you for … out early November 2024 (previously late October) and expect to complete by mid-Marchmid-April 2025 (previously mid-February).mid-March). How this will affect your organization: Before the rollout, frontline managers are …

  4. Updated JanuaryFebruary 28, 2025: We have updated the rollout timeline below. Thank you for … out early November 2024 (previously late October) and expect to complete by mid-Februarymid-March 2025 (previously mid-January).mid-February). How this will affect your organization: Before the rollout, frontline managers are …

  5. Updated January 5,28, 2025: We have updated the rollout timeline below. Thank you for your … out early November 2024 (previously late October) and expect to complete by mid-Januarymid-February 2025 (previously mid-December).mid-January). How this will affect your organization: Before the rollout, frontline managers are …

  6. Updated November 27, 2024.January 5, 2025: We have updated the rollout timeline below. Thank you for your patience. … out early November 2024 (previously late October) and expect to complete by mid-December 2024mid-January 2025 (previously mid-November).  mid-December). How this will affect your organization: Before the rollout, frontline managers are …

  7. Updated October 22,November 27, 2024. We have updated the rollout timeline below. Thank you for your … out early November 2024 (previously late October) and expect to complete by mid-Novembermid-December 2024 (previously early-November).mid-November).  How this will affect your organization: Before the rollout, frontline managers are …

  8. Updated October 16,22, 2024. We have updated the rollout timeline below. Thank you for your … 394351. When this will happen: Targeted Release: We will begin rolling out mid-Octoberlate October 2024 (previously early October) mid-October) and expect to complete by late Octoberearly November 2024 (previously mid-October).late October). General Availability (Worldwide): We will begin rolling out late Octoberearly November 2024 (previously mid-October)late October) and expect to complete by early November mid-November 2024 (previously late October).early-November).  How this will affect your organization: Before the rollout, frontline managers are …

  9. Updated August 21,October 16, 2024. We have updated the rollout timeline below. Thank you for your … 394351. When this will happen: Targeted Release: We will begin rolling out early October mid-October 2024 (previously mid-September)early October) and expect to complete by mid-Octoberlate October 2024 (previously late September). mid-October). General Availability (Worldwide): We will begin rolling out mid-Octoberlate October 2024 (previously late September) mid-October) and expect to complete by late Octoberearly November 2024 (previously earlylate October).  How this will affect your organization: Before the rollout, frontline managers …

  10. Updated July 2, 2024:August 21, 2024. We have updated the rollout timeline below. Thank you for your patience. … When this will happen: Targeted Release: We will begin rolling out early mid-AugustOctober 2024 (previously early July) mid-September) and expect to complete by late August mid-October 2024 (previously mid-July).late September). General Availability (Worldwide): We will begin rolling out mid-October 2024 (previously late August 2024 September) and expect to complete by mid-Septemberlate October 2024 (previously mid-August). early October).  How this will affect your organization: Before the rollout, frontline managers are …

    • Tags Feature update, User impact → Updated message, Feature update, User impact

    Updated July 2, 2024: We have updated the rollout timeline below. Thank you for your patience. Note: If you are not using frontline worker functionality, you can ignore … When this will happen: Targeted Release: We will begin rolling out early Julymid-August 2024 (previously early July) and expect to complete by mid-July 2024.late August 2024 (previously mid-July). General Availability (Worldwide): We will begin rolling out mid-Augustlate August 2024 and expect to complete by late August 2024.mid-September 2024 (previously mid-August). How this will affect your organization: Before the rollout, frontline managers are …

  12. · first version seen

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