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Plan for Change: Microsoft Intune ending support for User Enrollment with Company Portal for iOS/iPadOS

From Microsoft 365 Message Center Archive by Merill Fernando · Microsoft may not have sent this notice to your tenant.

What the notice says

Microsoft’s text, safely structured

With the upcoming release of iOS/iPadOS 18, Apple will no longer support profile based User Enrollment. Due to these changes, Intune will end support for Apple User Enrollment with Company Portal shortly after the release of iOS/iPadOS 18. We recommend enrolling devices with account driven User Enrollment for similar functionality and an improved user experience.

How this will affect your organization

After Intune ends support for User Enrollment with Company Portal:

  1. Existing enrolled devices are not impacted.
  2. Users will not be able to enroll devices if they are targeted with this enrollment type profile.
  3. Intune technical support will only be provided for existing devices enrolled with this method. We will not provide technical support for any new enrollments.

What you need to do to prepare

Use an alternate management method for enrolling devices. We recommend account driven User Enrollment for similar functionality and an improved user experience. For those looking for a simpler enrollment experience, try the new web based device enrollment for iOS/iPadOS.

What changed

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The archive supplies one version of this notice.

Learn more

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What this page cannot tell you
  • Whether your tenant is affected: this is Microsoft's notice, not a check of your settings.
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