Prevent personal Microsoft accounts from using MAPI

UserNeeds changes for IntuneL_DisableExchangeConsumerAccounts

Supported on SUPPORTED_Windows7 (defined in the Windows templates)

5568.1000

What it does

This policy setting governs whether personal Microsoft accounts can be configured to use MAPI in Outlook. A personal Microsoft account is an account hosted on Outlook.com, Hotmail.com, Live.com, Msn.com or any variation on those domains. If you enable this policy, users won’t be able to configure a personal Microsoft account to use MAPI in Outlook. This means that in the Add Account dialog box in Outlook, users must choose “Manual setup or additional server types,” then choose Next, and then choose “POP or IMAP.” If you disable or don’t configure this policy setting, users can configure a personal Microsoft account to use MAPI in Outlook. They can do this by choosing “E-mail” account in the Add Account dialog box. Note that personal Microsoft accounts that are configured to use MAPI will be automatically configured to use Cached Exchange Mode, and this can’t be changed.

What it writes

Hive: HKEY_CURRENT_USER
Registry key: software\policies\microsoft\office\16.0\outlook
Value name: disableexchangeconsumeraccounts
When enabled: DWORD 1
When disabled: DWORD 0

Why it needs changes for Intune

Policy references a Windows supportedOn definition.
ADMX-INTUNE-WINDOWS-SUPPORTEDON-REFERENCE

Configure and deploy

Choose a state; the output below is generated from the template for exactly that.

Enabled · User · template defaults

Registry file (.reg)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook]
"disableexchangeconsumeraccounts"=dword:00000001

PowerShell

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Prevent personal Microsoft accounts from using MAPI
# Name: L_DisableExchangeConsumerAccounts
# Scope: User
# State: Enabled
# Source: outlk16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook' -Name 'disableexchangeconsumeraccounts' -PropertyType 'DWord' -Value 1

The OMA-URI is an inferred ADMX-backed Policy CSP candidate derived from the source ADMX file name and policy name.
Some Microsoft policies use built-in Policy CSP pages whose area names don't match the ADMX file name, so verify the candidate against Microsoft Learn before deployment.

ADMX profile candidate (OMA-URI)

./User/Vendor/MSFT/Policy/Config/ADMX_outlk16/L_DisableExchangeConsumerAccounts

ADMX SyncML candidate

<SyncML xmlns="SYNCML:SYNCML1.2">
  <SyncBody>
    <Replace>
      <CmdID>1</CmdID>
      <Item>
        <Meta>
          <Format>chr</Format>
          <Type>text/plain</Type>
        </Meta>
        <Target>
          <LocURI>./User/Vendor/MSFT/Policy/Config/ADMX_outlk16/L_DisableExchangeConsumerAccounts</LocURI>
        </Target>
        <Data>&lt;enabled/&gt;</Data>
      </Item>
    </Replace>
    <Final/>
  </SyncBody>
</SyncML>

Intune remediation scripts

Detection

$ErrorActionPreference = 'Stop'
$reasons = [System.Collections.Generic.List[string]]::new()

function Test-RegistryValueExists {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    return $null -ne (Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue)
}

function Test-RegistryValueEquals {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $Kind,
        [Parameter(Mandatory = $true)][object] $Expected
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    $valueObject = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue
    if ($null -eq $valueObject) {
        return $false
    }

    $actual = $valueObject.$Name
    switch ($Kind) {
        'String' { return [string]$actual -ceq [string]$Expected }
        'ExpandString' { return [string]$actual -ceq [string]$Expected }
        'DWord' { return [uint32]$actual -eq [uint32]$Expected }
        'QWord' { return [uint64]$actual -eq [uint64]$Expected }
        'MultiString' {
            $actualArray = @($actual)
            $expectedArray = @($Expected)
            if ($actualArray.Count -ne $expectedArray.Count) { return $false }
            for ($index = 0; $index -lt $actualArray.Count; $index++) {
                if ([string]$actualArray[$index] -cne [string]$expectedArray[$index]) { return $false }
            }
            return $true
        }
        'Binary' {
            $actualArray = [byte[]]$actual
            $expectedArray = [byte[]]$Expected
            if ($actualArray.Length -ne $expectedArray.Length) { return $false }
            for ($index = 0; $index -lt $actualArray.Length; $index++) {
                if ($actualArray[$index] -ne $expectedArray[$index]) { return $false }
            }
            return $true
        }
        default { return [string]$actual -ceq [string]$Expected }
    }
}

# Policy: Prevent personal Microsoft accounts from using MAPI
# Name: L_DisableExchangeConsumerAccounts
# Scope: User
# State: Enabled
# Source: outlk16.admx

$isMatch = Test-RegistryValueEquals -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook' -Name 'disableexchangeconsumeraccounts' -Kind 'DWord' -Expected 1
if (-not $isMatch) {
    $reasons.Add('Value mismatch: HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\disableexchangeconsumeraccounts') | Out-Null
}

if ($reasons.Count -eq 0) {
    Write-Output 'Compliant'
    exit 0
}

$reasons | ForEach-Object { Write-Output $_ }
exit 1

Remediation

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Prevent personal Microsoft accounts from using MAPI
# Name: L_DisableExchangeConsumerAccounts
# Scope: User
# State: Enabled
# Source: outlk16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook' -Name 'disableexchangeconsumeraccounts' -PropertyType 'DWord' -Value 1

History 1 retained release

5568.100010 Aug 2026
- Already present in the first release ChangeIntel keeps.

Template

Internal name: L_DisableExchangeConsumerAccounts
Namespace: outlk16.Office.Microsoft.Policies.Windows
Template file: outlk16.admx
Release: Microsoft 365 Apps 5568.1000 · file set 8be05d876aae137d…

Definition, editor controls and support

Definition

<policy class="User" displayName="$(string.L_DisableExchangeConsumerAccountsDisplay)" explainText="$(string.L_DisableExchangeConsumerAccountsExplain)" key="software\policies\microsoft\office\16.0\outlook" name="L_DisableExchangeConsumerAccounts" valueName="disableexchangeconsumeraccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_Exchangesettings" />
      <supportedOn ref="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
      <enabledValue>
        <decimal value="1" />
      </enabledValue>
      <disabledValue>
        <decimal value="0" />
      </disabledValue>
    </policy>

Editor controls

Supported platforms and category

outlk16.Office.Microsoft.Policies.Windows:category:L_Exchangesettings
<category displayName="$(string.L_Exchangesettings)" name="L_Exchangesettings" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeOutlook
<category displayName="$(string.L_MicrosoftOfficeOutlook)" name="L_MicrosoftOfficeOutlook" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
outlk16.Office.Microsoft.Policies.Windows:category:L_ToolsAccounts
<category displayName="$(string.L_ToolsAccounts)" name="L_ToolsAccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:unresolved:Microsoft.Policies.Windows:SUPPORTED_Windows7
<unresolved reference="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
outlk16.Office.Microsoft.Policies.Windows:category:L_Exchangesettings
<category displayName="$(string.L_Exchangesettings)" name="L_Exchangesettings" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_Exchangesettings">Exchange</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeOutlook
<category displayName="$(string.L_MicrosoftOfficeOutlook)" name="L_MicrosoftOfficeOutlook" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook">Microsoft Outlook 2016</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_ToolsAccounts
<category displayName="$(string.L_ToolsAccounts)" name="L_ToolsAccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts">Account Settings</string></strings>