Log SharePoint sync requests and responses

UserNeeds changes for IntuneL_LogSharePointsyncRequestsandResponses

Supported on SUPPORTED_Windows7 (defined in the Windows templates)

5568.1000

What it does

This policy setting allows you to control whether sync requests and responses between Outlook and SharePoint are logged. Log files can help diagnose problems with Outlook and SharePoint interactions. Each log file links to one or more XML files (also in the TEMP directory) containing detailed server response and error information. The XML filename is based on the corresponding log file; you can obtain all related diagnostic files by copying all *-wss-*.* files from the TEMP directory. If you enable this policy setting, Outlook logs most sync requests and responses to a log file stored in the user's TEMP directory. One log file is created per session (up to seven total), using the naming convention: 0-wss-sync-log.HTM, 1-wss-sync-log.HTM, etc. If you disable or do not configure this policy setting, sync requests and responses between Outlook and SharePoint are not logged.

What it writes

Hive: HKEY_CURRENT_USER
Registry key: software\policies\microsoft\office\16.0\outlook\options\mail
Value name: enablewsssynclogging
When enabled: DWORD 1
When disabled: DWORD 0

Why it needs changes for Intune

Policy references a Windows supportedOn definition.
ADMX-INTUNE-WINDOWS-SUPPORTEDON-REFERENCE

Configure and deploy

Choose a state; the output below is generated from the template for exactly that.

Enabled · User · template defaults

Registry file (.reg)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\options\mail]
"enablewsssynclogging"=dword:00000001

PowerShell

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Log SharePoint sync requests and responses
# Name: L_LogSharePointsyncRequestsandResponses
# Scope: User
# State: Enabled
# Source: outlk16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\options\mail' -Name 'enablewsssynclogging' -PropertyType 'DWord' -Value 1

The OMA-URI is an inferred ADMX-backed Policy CSP candidate derived from the source ADMX file name and policy name.
Some Microsoft policies use built-in Policy CSP pages whose area names don't match the ADMX file name, so verify the candidate against Microsoft Learn before deployment.

ADMX profile candidate (OMA-URI)

./User/Vendor/MSFT/Policy/Config/ADMX_outlk16/L_LogSharePointsyncRequestsandResponses

ADMX SyncML candidate

<SyncML xmlns="SYNCML:SYNCML1.2">
  <SyncBody>
    <Replace>
      <CmdID>1</CmdID>
      <Item>
        <Meta>
          <Format>chr</Format>
          <Type>text/plain</Type>
        </Meta>
        <Target>
          <LocURI>./User/Vendor/MSFT/Policy/Config/ADMX_outlk16/L_LogSharePointsyncRequestsandResponses</LocURI>
        </Target>
        <Data>&lt;enabled/&gt;</Data>
      </Item>
    </Replace>
    <Final/>
  </SyncBody>
</SyncML>

Intune remediation scripts

Detection

$ErrorActionPreference = 'Stop'
$reasons = [System.Collections.Generic.List[string]]::new()

function Test-RegistryValueExists {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    return $null -ne (Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue)
}

function Test-RegistryValueEquals {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $Kind,
        [Parameter(Mandatory = $true)][object] $Expected
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return $false
    }

    $valueObject = Get-ItemProperty -LiteralPath $Path -Name $Name -ErrorAction SilentlyContinue
    if ($null -eq $valueObject) {
        return $false
    }

    $actual = $valueObject.$Name
    switch ($Kind) {
        'String' { return [string]$actual -ceq [string]$Expected }
        'ExpandString' { return [string]$actual -ceq [string]$Expected }
        'DWord' { return [uint32]$actual -eq [uint32]$Expected }
        'QWord' { return [uint64]$actual -eq [uint64]$Expected }
        'MultiString' {
            $actualArray = @($actual)
            $expectedArray = @($Expected)
            if ($actualArray.Count -ne $expectedArray.Count) { return $false }
            for ($index = 0; $index -lt $actualArray.Count; $index++) {
                if ([string]$actualArray[$index] -cne [string]$expectedArray[$index]) { return $false }
            }
            return $true
        }
        'Binary' {
            $actualArray = [byte[]]$actual
            $expectedArray = [byte[]]$Expected
            if ($actualArray.Length -ne $expectedArray.Length) { return $false }
            for ($index = 0; $index -lt $actualArray.Length; $index++) {
                if ($actualArray[$index] -ne $expectedArray[$index]) { return $false }
            }
            return $true
        }
        default { return [string]$actual -ceq [string]$Expected }
    }
}

# Policy: Log SharePoint sync requests and responses
# Name: L_LogSharePointsyncRequestsandResponses
# Scope: User
# State: Enabled
# Source: outlk16.admx

$isMatch = Test-RegistryValueEquals -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\options\mail' -Name 'enablewsssynclogging' -Kind 'DWord' -Expected 1
if (-not $isMatch) {
    $reasons.Add('Value mismatch: HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\options\mail\enablewsssynclogging') | Out-Null
}

if ($reasons.Count -eq 0) {
    Write-Output 'Compliant'
    exit 0
}

$reasons | ForEach-Object { Write-Output $_ }
exit 1

Remediation

$ErrorActionPreference = 'Stop'

function Set-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name,
        [Parameter(Mandatory = $true)][string] $PropertyType,
        [Parameter(Mandatory = $true)][object] $Value
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        New-Item -Path $Path -Force | Out-Null
    }

    New-ItemProperty -LiteralPath $Path -Name $Name -PropertyType $PropertyType -Value $Value -Force | Out-Null
}

function Remove-RegistryValue {
    param(
        [Parameter(Mandatory = $true)][string] $Path,
        [Parameter(Mandatory = $true)][string] $Name
    )

    if (Test-Path -LiteralPath $Path) {
        Remove-ItemProperty -LiteralPath $Path -Name $Name -Force -ErrorAction SilentlyContinue
    }
}

function Clear-RegistryKeyValues {
    param(
        [Parameter(Mandatory = $true)][string] $Path
    )

    if (-not (Test-Path -LiteralPath $Path)) {
        return
    }

    foreach ($propertyName in (Get-Item -LiteralPath $Path).Property) {
        Remove-ItemProperty -LiteralPath $Path -Name $propertyName -Force -ErrorAction SilentlyContinue
    }
}

# Policy: Log SharePoint sync requests and responses
# Name: L_LogSharePointsyncRequestsandResponses
# Scope: User
# State: Enabled
# Source: outlk16.admx

Set-RegistryValue -Path 'Registry::HKEY_CURRENT_USER\software\policies\microsoft\office\16.0\outlook\options\mail' -Name 'enablewsssynclogging' -PropertyType 'DWord' -Value 1

History 1 retained release

5568.100010 Aug 2026
- Already present in the first release ChangeIntel keeps.

Template

Internal name: L_LogSharePointsyncRequestsandResponses
Namespace: outlk16.Office.Microsoft.Policies.Windows
Template file: outlk16.admx
Release: Microsoft 365 Apps 5568.1000 · file set 8be05d876aae137d…

Definition, editor controls and support

Definition

<policy class="User" displayName="$(string.L_LogSharePointsyncRequestsandResponses)" explainText="$(string.L_LogSharePointsyncRequestsandResponsesExplain)" key="software\policies\microsoft\office\16.0\outlook\options\mail" name="L_LogSharePointsyncRequestsandResponses" valueName="enablewsssynclogging" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_SharePointIntegration" />
      <supportedOn ref="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
      <enabledValue>
        <decimal value="1" />
      </enabledValue>
      <disabledValue>
        <decimal value="0" />
      </disabledValue>
    </policy>

Editor controls

Supported platforms and category

outlk16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeOutlook
<category displayName="$(string.L_MicrosoftOfficeOutlook)" name="L_MicrosoftOfficeOutlook" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
outlk16.Office.Microsoft.Policies.Windows:category:L_SharePointIntegration
<category displayName="$(string.L_SharePointIntegration)" name="L_SharePointIntegration" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:category:L_ToolsAccounts
<category displayName="$(string.L_ToolsAccounts)" name="L_ToolsAccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook" />
    </category>
outlk16.Office.Microsoft.Policies.Windows:unresolved:Microsoft.Policies.Windows:SUPPORTED_Windows7
<unresolved reference="Microsoft.Policies.Windows:SUPPORTED_Windows7" />
outlk16.Office.Microsoft.Policies.Windows:category:L_MicrosoftOfficeOutlook
<category displayName="$(string.L_MicrosoftOfficeOutlook)" name="L_MicrosoftOfficeOutlook" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions" />
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook">Microsoft Outlook 2016</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_SharePointIntegration
<category displayName="$(string.L_SharePointIntegration)" name="L_SharePointIntegration" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_SharePointIntegration">SharePoint Lists</string></strings>
outlk16.Office.Microsoft.Policies.Windows:category:L_ToolsAccounts
<category displayName="$(string.L_ToolsAccounts)" name="L_ToolsAccounts" xmlns="http://schemas.microsoft.com/GroupPolicy/2006/07/PolicyDefinitions">
      <parentCategory ref="outlk16.Office.Microsoft.Policies.Windows:L_MicrosoftOfficeOutlook" />
    </category>
<strings><string id="outlk16.Office.Microsoft.Policies.Windows:L_ToolsAccounts">Account Settings</string></strings>