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Roadmap ID 487836 Launched

Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Microsoft 365 Message Center Archive by Merill Fernando
Microsoft 365 roadmap entry

Summary

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Status
Launched
General availability target
Nov 2025
Preview target
Aug 2025
Clouds
Worldwide (Standard Multi-Tenant)
Release phases
General Availability, Preview, Targeted Release
Platforms
Android, Desktop, iOS, Mobile, Web
Source created
8 Apr 2025
Source modified
1 Sep 2026 · 2mo ago
ChangeIntel

An IT change radar: releases, security, known issues, retirements, documentation changes, and service status from public sources. Every item links to supporting evidence; dates and statuses can change after they are read.

Sources read 12 Nov 02:22 UTC · 274 of 275 readable · 272 fully read · documentation 469/469 current

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